Shift Lead

Bareburger Group LLC; New York (NY); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Transit Discount Program

Paid Time Off

Corporate Discount Programs

Direct Deposit

Digital Training Program

Descripción de la vacante

Bareburger Group LLC in New York, NY seeks a Shift Lead to oversee daily restaurant operations, ensure guest satisfaction, uphold food safety, and drive profitability. Location is NYC proper; compensation is $18/hour plus tips.

The role requires 2+ years of supervisory experience, strong leadership, and excellent guest service skills. Training, development, and a flexible schedule are highlighted benefits as part of a dynamic, fast-paced environment.

Formación

• 2 Years+ Restaurant Supervisory experience.
• Exceptional guest service skills.
• Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable.
• Strong leadership skills and the ability to develop future leaders.
• Previous restaurant/retail management experience in a fast-paced environment Decision making.
• Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms.
• Quality Focus.
• Always Smile.

Responsabilidades

• Ensuring the highest level of guest service.
• Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for.
• Adhere to Bareburger operating standards.
• Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed.
• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces.
• Address customer concerns in reference to products, services rendered or employee interactions.
• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior.
• Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company.
• Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience.

Conocimientos

Restaurant Supervisory

Guest service

Leadership

Management experience

POS Systems

Microsoft Office

Delivery platforms

Quality focus

Positive attitude

Herramientas

POS Systems

Microsoft Office

Descripción del empleo

Benefits

• Employee discounts
• Flexible schedule
• Training & development

Shift Lead POSITION

• Location: NY - New York
• Job Type: Full Time, Part Time
• Rate: $18/Hr + Tips

The primary responsibility of the Shift Lead is to set and achieve the highest standard in all areas of restaurant management which includes ensuring excellent guest service, team development, high quality foods, food safety, store cleanliness, and maximum profitability

Shift Lead Manager Responsibilities

• Ensuring the highest level of guest service
• Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for
• Adhere to Bareburger operating standards
• Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
• Address customer concerns in reference to products, services rendered or employee interactions
• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
• Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
• Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience

Skills & Job Qualifications

• 2 Years+ Restaurant Supervisory experience
• Exceptional guest service skills
• Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable
• Strong leadership skills and the ability to develop future leaders
• Previous restaurant/retail management experience in a fast-paced environmentDecision making
• Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms
• Quality Focus
• Always Smile

Benefits

We provide a competitive wage and package for our Team Members.

• Transit Discount Program
• Paid Time Off
• Corporate Discount Programs
• Direct Deposit
• Digital Training Program

About Us

The Bareburger Mission is our North Star: our guiding light. That which helps guide us in a direction towards being extraordinary. In 2009 we had a very simple vision: let’s create the tastiest burger using local, organic, all natural & sustainable ingredients whenever possible. With that in mind, we opened a small restaurant in our hometown of Queens, NYC. We made a promise to offer our guests quality service that made them feel at home. Years later, we’re honored to serve clean food to our communities around the globe.

Our greatest strength has always been creating a menu with choices that feel good for everyone. Thank you to all the partners, farmers, producers and distributors that we proudly call friends & family. We source mindfully, with our farmers, our environment and our guests in mind at all times. We will always look to the future of food and plant-based proteins which are undoubtedly at the forefront of sustainability. Our menu has plenty of plant-based options and is more delicious than ever. What we eat is who we are, and at Bareburger, we celebrate everyone.

Bareburger is an Equal Opportunity Employer

Bareburger is committed to providing equal employment opportunity in all of our employment programs and decisions. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Bareburger will be based on merit, qualifications, abilities and business needs and considerations. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, predisposing genetic characteristics, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected applicable federal, state or local law.