Shift Lead

Mister Car Wash, Inc.; Grand Ledge (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Mister Car Wash, Inc. invites you to join the Operations Lead In Training program—the launchpad for a leadership career in a fast-paced service environment.

Over 16 weeks, you’ll work closely with an experienced General Manager to build hands-on operational skills and foundational leadership abilities that pave the way toward management roles. You will drive an outstanding customer experience, lead daily operations, and promote our products and Unlimited Wash Club memberships while growing your

Qualifications

• Proven leadership experience: at least 1 year leading a team, supervising shifts, or managing people in a customer-facing environment.
• Strong interpersonal skills with a customer-focused mindset.
• Ability to thrive in a fast-paced service environment and collaborate with others.

Responsibilities

• Deliver an unforgettable customer experience with Mister Car Wash's standard of excellence.
• Lead daily operations, balancing speed, quality, and teamwork to create memorable guest moments.
• Grow sales and loyalty by promoting products and Unlimited Wash Club memberships.
• Take on new challenges with curiosity and use each shift to learn, grow, and build leadership confidence.
• Work as one team, building trust and celebrating successes together.

Skills

Leadership

Customer service

People skills

Team mentoring

Job description

Launch Your LeadershipCareerwith Mister Car Wash!

Mister Car Wash is leading the way in one of the fastest-growing service industries. As the largest and most dynamic car wash brand in the country, we’re redefining what great car care looks like. With innovative technology, an outstanding customer experience, and a people-first culture, we’re creating real opportunities for growth – both for our teams and our business.

Now is your chance to grow with us.

The Operations Lead in Training (OLIT) role is the launchpad for a rewarding leadership career—where your potential meets our momentum. This program is perfect for someone who loves working with people, thrives in a fast-paced customer service environment, and is ready to take the first step toward leadership. Over a focused 16-week training experience, you’ll build hands on operational skills and gain the foundational leadership abilities that can fuel long-term career growth at Mister.

In this role, you’ll work closely with a n experienced General Manager to:

• Deliver an unforgettable customer experience with Mister’s signature wave, smile, and commitment to excellence.
• Lead daily operations with purpose, helping your team balance speed, quality, and teamwork to create “wow” moments for every guest.
• Grow your sales and leadership skills by promoting our products and Unlimited Wash Club® memberships.
• Take on new challenges with curiosity, using every shift as a chance to learn, grow, and build confidence in your leadership.
• Work as one team, building trust, supporting each other, and celebrating success together.

Your training will help you build the confidence, judgment, and business acumen needed to step into the Operations Lead role—with a clear path towards Assistant General Manager.

Why Join Mister?

• Join a winning team built on our core values: We Care, We Work Hard, and We Have Fun. You’ll feel the difference in every wave, every wash, every interaction.
• Enjoy competitive pay, great benefits, and meaningful recognition for the effort you put in.
• Accelerate your development through Mister’s industry leading Operations Leadership Program—giving you real experience, hands-on training, and supportive mentorship to help you grow with confidence.
• Thrive in a high growth industry where innovation and opportunity go hand in hand.
• Make an impact with a team that cares—creating bright moments for customers and teammates every day.

You would be great fit for the Operations Lead In Training position if you:

• Love working with people and bring positivity to every interaction.
• Lead by example, take ownership of your work, and hold yourself to high standards.
• Stay motivated and goal-oriented, even when the pace picks up.
• Thrive in team environments built on trust, accountability, and shared success.
• Adapt quickly, stay curious, and are excited to start your leadership journey with a rapidly growing, people first company.
• Bring proven leadership experience—at least 1 year leading a team, supervising shifts, or managing people in a customer-facing environment.

It’s your time to shine! Join the Mister Car Wash team today!

Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check.