Shift Lead

Ontario Trillium Foundation; Enterprise (AL); On-site; USD 13,776 - 16,186; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Ontario Trillium Foundation is looking for a dedicated Shift Leader to join their team in Enterprise, Alabama. The role focuses on supervising daily operations in a fast-paced restaurant environment, ensuring exceptional customer service, and leading the team towards operational excellence. The ideal candidate will have prior experience in a supervisory role, strong cash handling skills, and an ability to multitask while maintaining a positive atmosphere. The position offers both full-time and part-time options with competitive pay and employee benefits.

Qualifications

• Proven experience in a restaurant or fast food environment.
• Strong attention to detail, particularly in financial transactions.
• Ability to multitask while maintaining a positive attitude.

Responsibilities

• Supervise restaurant staff and ensure adherence to policies.
• Address customer inquiries and resolve issues effectively.
• Maintain cleanliness and organization on the restaurant floor.

Skills

Cash handling skills

Interpersonal communication

Problem-solving abilities

Experience in supervisory role

Knowledge of culinary practices

Job description

Job Summary

We are seeking a dedicated and motivated Shift Leader to join our team in a fast-paced restaurant environment. The Shift Leader will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading the team to achieve operational excellence. This role is pivotal in maintaining a positive work atmosphere while meeting the needs of our guests.

Duties

• Supervise and coordinate the activities of restaurant staff during shifts, ensuring adherence to company policies and procedures.
• Assist in training new employees, including conducting interviews and onboarding processes.
• Manage cash handling procedures, including balancing cash registers and processing transactions accurately.
• Maintain high standards of food quality and presentation by overseeing kitchen operations and culinary staff.
• Ensure compliance with health and safety regulations within the restaurant environment.
• Address customer inquiries and resolve any issues that may arise during shifts to ensure guest satisfaction.
• Line Check and Internal Audit
• Ensuring there is Prep in walk in cooler, Alto Shaam, Reach in cooler.
• Ensuring the team has completed the task as per the checklist and area.
• Communicating with the General Manager in regards to ordering.
• Willing to work in any area of Restaurant like Hot, Cold, Swing, Prep, Dishes, Lobby etc
• Ensuring the restaurant is cleaned properly and checked before the shift end so the cleanliness is maintained in all areas of restaurant.

Skills

• Previous experience in a restaurant or quick service fast food environment is preferred
• Strong cash handling skills with attention to detail in financial transactions.
• Experience in an assistant manager or supervisory role is must.
• Knowledge of culinary practices and kitchen operations is beneficial.
• Excellent interpersonal and communication skills for effective team leadership and customer interaction.
• Ability to multitask in a fast-paced environment while maintaining a positive attitude.
• Strong problem-solving abilities to address challenges as they arise on the floor.

Job Types: Full-time, Part-time

Pay: $10.00 - $11.75 per hour

Expected hours: 24 – 34 per week - Willing to work weekends

Benefits

• Employee discount
• Flexible schedule

Shift

• Day shift
• Evening shift
• Weekend Shift

Work Location: In person