The provided job description is comprehensive and covers various responsibilities and requirements. However, it can be improved for better readability and clarity by organizing it with appropriate HTML tags and removing some redundant or overly detailed points. Here is a refined version:
Responsibilities
- Open and close the store in the absence of management, including system start-ups, cash handling, and preparing the floor and stock room for the business day. Responsible for opening the back door for deliveries.
- Complete product returns, order voids, customer refunds, cash drops, and provide change as needed.
- Deliver a distinctive and delightful customer experience by greeting customers, offering assistance, resolving issues, and sharing service best practices.
Operations
- Manage store keys for opening and closing without management.
- Assist with warehouse and vendor order processes, including opening the backdoor for deliveries.
- Register sales accurately, including handling errors, price verifications, and voids.
- Support order reviews, reverse logistics, and display development.
- Maintain accurate inventory counts and ensure proper signage and pricing, complying with regulations.
- Assist with bookkeeping, store maintenance, product placement, and stock rotation.
- Ensure compliance with laws regarding regulated products and conduct bag checks.
- Maintain respectful relationships with coworkers and complete assigned tasks.
Training & Personal Development
- Attend training sessions and complete required PPLs.
- Maintain valid PTCB certification or pharmacy license as required.
Communications
- Act as a liaison between management and team members in the absence of management.
- Report disciplinary issues and customer complaints to management.
Minimum Qualifications
- At least one year of leadership, supervisory, or key holder retail experience.
- Fluent in reading, writing, and speaking English (except in Puerto Rico).