Sheriff's Public Safety Dispatcher I

County of El Dorado; Placerville (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Recruitment incentive

Job summary

County of El Dorado in Placerville, CA is seeking a Sheriff’s Public Safety Dispatcher I to handle 911 and non-emergency calls, coordinate with law enforcement, and operate multi-channel radio systems.

This full-time position requires a high school diploma and dispatch experience, with a structured recruitment process including a CritiCall exam; onboarding is conducted by the Sheriff’s Personnel Unit at the Sheriff’s Office.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of public contact or non-emergency dispatching experience.
• Ability to operate multi-channel radio systems and access local/state/federal criminal justice information systems.

Responsibilities

• Receive, analyze and evaluate 911, emergency and business calls; transfer or create law enforcement calls for service.
• Operate multi-channel radio systems and monitor traffic on main channels.
• Relay information to law enforcement units and access CJIS/records systems when needed.

Skills

Public safety dispatch experience

Education

High school diploma or equivalent

Job description

• This recruitment is eligible for the following recruitment incentive ***

• This recruitment is eligible for the following recruitment incentive ***

Description

If approved at the time of hire, up to $6,000 shall be paid in equal installments for the first twenty-six (26) consecutive biweekly pay periods in the position.

Termination from employment will result in any remaining cash incentive payments being forfeited. Recruitment incentive eligibility and administration is subject to the County of El Dorado Personnel Rules. Current County of El Dorado Employees are not eligible to receive recruitment incentives.

THE EL DORADO COUNTY SHERIFF’S OFFICE

The El Dorado County Sheriff’s Office is dedicated to providing exceptional public service in alignment with the Sheriff's Office Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve.

THE OPPORTUNITY

Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, CA and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers.

Check out our website, www.joinEDSO.org for more information!

The Selected Candidate Will Have The Opportunity To

• Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service.
• Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels.
• Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units.
• Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies.

For a full description of duties and responsibilities, please review the job description here.

Sheriff’s Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying.

Public Safety Dispatch I

Experience: Equivalent to graduation from high school;

AND One (1) year of public contact and/or non-emergency dispatching experience.

RECRUITMENT PROCESS

The Sheriff’s Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff’s Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background.

CritiCall Computer Exam (Weighted 100%): The CritiCall exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The examination will be administered remotely and has been tentatively scheduled for October 15th - October 18th, 2026. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email prior to the examination.

If you have taken this examination within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Sheriff's Personnel prior to the scheduled exam date to request that your previous score be transferred.

Attend an in-person Q&A Information Session hosted at the Sheriff's Office to learn more tentatively scheduled for October 19th, 2026 at 6:30pm.

While attendance is optional, it is strongly encouraged for candidates to attend to understand what the position entails. This will provide you with an opportunity to receive a realistic overview of the position to ensure this is the right position and agency for you. There will be no makeup sessions offered.

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

Additional Information

The El Dorado County Sheriff’s Office is recruiting applicants for Sheriff's Public Safety Dispatcher I. This recruitment will establish a list for the purpose of filling current and future full-time vacancies.

We Currently Have The Following Vacancies

Multiple full-time vacancies located in Placerville, CA.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, a positive test may result in revocation of an employment offer.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just:

• 40 miles from Downtown Sacramento
• 50 miles from Sacramento Airport
• 129 miles to San Francisco

Here are a few of the many activities and events available throughout El Dorado County:

• Hiking, Camping, Fishing, Boating, and Watersports
• Snowboarding
• Live Music and Music Festivals
• Local Craft Breweries and Wineries
• El Dorado County Fair
• Placerville Speedway
• Farm to Fork Restaurants
• Local Shopping Gems

CHECK OUT OUR VIDEO TO LEARN MORE

The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn More

• E-Verify Notice of Participation
• Right to Work

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For Your Health And Well-Being

• Medical
• Dental
• Vision
• Flexible Spending Accounts - FSA & HSA
• Employee Assistance Program (EAP)
• Basic Life Insurance
• Long Term Disability (LTD)
• County sponsored Wellness program
• Discounts on gym memberships

For Your Financial Future

• CalPERS Retirement
• Deferred Compensation (457) Plans
• Optional Life Insurance

For Your Work/Life Balance

• Paid Holidays
• Floating Holidays
• Vacation and sick leave accruals
• Supervisory leave (supervising classifications only) and Bereavement leave

Below is a comprehensive benefit summary based on full-time, regular employment for the bargaining unit to which this classification is assigned.

Revised 1/2025, valid until modified by successor MOU or negotiated agreement.

To learn more about the benefits offered by the County of El Dorado please visit our website located here.

Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.

01.

• I acknowledge receipt of this information and have verified all work experience is described or included in the "Work Experience" section of my application.

02.

• Yes
• No

03.

• Yes
• No

04.

• Less than one year
• More than one year

05.

• Required Question