Sheriff's Communication Officer

County of Tulare; Visalia (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

County of Tulare Sheriff's Department in Visalia seeks an emergency communications Operator to join a 24/7 dispatch center. The position handles 911 calls, prioritizes incidents, and coordinates with law enforcement and fire units.

Candidates should have at least a high school diploma and six months of clerical experience, strong communication, and the ability to manage multiple tasks. Pre-employment screens may apply.

Qualifications

• Equivalent to completion of the twelfth grade.
• Six months of general clerical work or related experience.
• Ability to communicate effectively with diverse populations.
• Ability to operate modern office equipment and computer systems.

Responsibilities

• Receive and prioritize 911 calls and emergency information from the public and other agencies.
• Manage multiple calls simultaneously and maintain status of each.
• Coordinate information with appropriate agencies.
• Read and review relevant codes and procedures to classify incidents.
• Operate CLETS and retrieve required data.

Skills

Communication skills

Multitasking

Office equipment

Memory retention

Education

High school diploma

Tools

CLETS access

Job description

This recruitment will establish an employment list to fill current and any future vacancies within the Sheriff’s Department. The anticipated life of the employment list is six months.

Current vacancies are with the Sheriff’s Department located in Visalia. The anticipated life of the list is six months.

This position involves shift work in a twenty-four (24) hour, seven (7) day per week operation.

Please note, our policy contains personal appearance standards which include prohibiting visible tattoos above the collar line or below the wrist. We ask that all applicants be able to meet this requirement.

• Receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance.
• Receive calls simultaneously, prioritize them, and maintain status of each.
• Contact appropriate agencies for information and assistance.
• Read and review California Penal Code, Vehicle Code, Tulare County Ordinances, Federal Communications procedural manual to learn and identify types and numbers of a variety of violations, to understand types and levels of reported crimes and emergency situations.
• Operate and retrieve information from CLETS.

Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)

MINIMUM QUALIFICATIONS

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Six (6) months of general clerical work or a combination of academic work and work experience.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Handle multiple tasks, establish priorities for each, and maintain the status of each.
• Remember past and present events and relate them accurately.

See the full list in the link.

Conditions of Employment

Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

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