Sheriff Records Specialist

Laramie County; Cheyenne (WY); On-site; USD 42,000 - 54,000; Full time

Job summary

Laramie County Sheriff's Department is seeking an administrative clerk to process legal and law enforcement documents under supervision, handling records and permits.

The role requires two years of clerical experience, high school diploma or GED, and NCIC certification within six months. Tasks include assisting visitors, taking fingerprints, and maintaining databases and reports in a fast-paced environment.

Qualifications

• High school diploma or GED or equivalent.
• Two years of clerical and computer experience required.
• Must pass background check and NCIC certification within six months.

Responsibilities

• Reviews reports and processes according to policy.
• Performs research to check information and codes reports.
• Creates, updates and maintains criminal records files; researches files and databases.
• Receives records requests and distributes information to agencies.
• Greets visitors, answers calls, assists customers with forms and regulations.
• Explains department programs and collects fees for records services.
• Takes fingerprints for permit applicants and information for IDs.
• Collects data and compiles reports; maintains database accuracy.
• Provides clerical support including supplies inventory.
• Answers calls and directs to the correct person or takes messages.
• Performs other duties as assigned.

Skills

Policy knowledge

Records management

Public relations

Communication

Document review

Computer skills

Interpersonal skills

Education

High school diploma or GED

Two years clerical/computer experience

Tools

NCIC certification

Job description

Under general supervision, performs a variety of administrative duties in the processing of legal and law enforcement documents and reports in the Sheriffs Department.

(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

• Reviews reports and legal documents, and processes according to policy and procedures.
• Performs research functions to check documents for accuracy of information; codes computerized reports according to procedures; processes, files and distributes related paperwork.
• Creates, updates and maintains criminal records files; researches files and computer databases.
• Receives records requests, and sends information to law enforcement officers, courts, and other agencies and jurisdictions.
• Greets and assists visitors, and answers incoming phone calls; assists customers with rules & regulations, government forms and other documents; provides information and assistance within designated scope of authority.
• Explains nature of Sheriffs Department programs, procedures and services to clients; collects appropriate fees for records services.
• Takes fingerprints for permit applicants and identification programs; takes information from permit applicants.
• Collects statistical data and compiles data for reports; assures the accuracy of databases.
• Provides a wide range of clerical support and administrative duties, including supplies inventory.
• Answers incoming telephone calls and directs the caller to the correct person or work group, or takes and relays messages as appropriate.
• Performs other duties as assigned or required

Knowledge and Skills:

• Knowledge of County policies and procedures.
• Knowledge of basic functions, procedures, and policies of the Sheriff's Department.
• Knowledge of basic laws and regulations governing the release of information from law enforcement agency records.
• Knowledge of the principles of record keeping and records management.
• Skill in public relations and customer service.
• Skill in reviewing documents and extracting relevant information.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in establishing and maintaining effective working relationships with public officials, outside agencies, County staff and the general public.
• Skill in effectively communicating verbally and in writing.

Minimum Qualifications:

High school diploma or GED equivalent, AND two (2) year's clerical and computer experience; OR equivalent combination of education, training and experience. Must pass a thorough background investigation, and NCIC certification within six months of hire.