Shelter Support Staff

PorchLight; Bellevue (WA); Hybrid; USD 32,000 - 34,000; Full time

Job summary

PorchLight in Bellevue, WA is seeking a Shelter Support Staff to help provide safe shelter and supportive services to men experiencing homelessness. The role focuses on building respectful relationships, maintaining a clean, orderly shelter, and communicating needs to the team.

Responsibilities include following shelter guidelines, assisting with meals and hygiene supplies, ensuring safety, and supporting clients as they work toward stability daily.

Responsibilities

• Build respectful, empowering relationships with shelter clients.
• Help foster a healthy culture of respect, empowerment, and community where the men move toward stability.
• Communicate necessary guest information to day staff to keep them informed.
• Follow and enforce Shelter Guidelines, Policies, and Procedures with Shelter Guests.
• Support and assist guests with shelter needs (questions, concerns, hygiene supplies, cleaning supplies, bedding, food, etc.).
• Maintain safety and security of shelter property and report concerns to supervisor or on-call.
• Work with clients to maintain grounds, cleaning schedules, and other chores.
• Assist with meals, following food safety protocols.

Job description

13668 SE Eastgate Way | Bellevue, WA | 98005 PorchLight Cares .org
Position: Shelter Support Staff
Reports to: Program Coordinator
Hours: Full - Time , 40 hours
Classification: Nonexempt
Salary Range: $23.00 - $25.00
Role: Onsite

ABOUT PORCHLIGHT

PorchLight is a 501(c)3 nonprofit organization founded in 1993 to provide a warm, safe, and hospitable
place for single men to sleep and be nourished with three healthy meals each day. Today, with
partnerships and support from King County’s Eastside commun ity, PorchLight serves more than 1,700
people each year with street outreach, day center services, shelters, permanent subsidized housing, case
management, and other life - saving supportive services — including three meals a day, 365 days a year.
PorchLight is a healthy , fiscally stable organization with a dedicated Board and staff poised to advance its
mission. Our core values are relationship, community, empowerment, dignity and respect. These values
embody the PorchLight mission to partner with men experiencing homele ssness & the community to
create a path to stable living.

OVERVIEW OF POSITION

The Shelter Support Staff fulfill s duties that ensure the men are treated in accordance with PorchLight’s
values and mission. The Shelter Support staff helps build and maintain a culture of respect and
empowerment, a community where men and staff work together to provide safety, support, a nd a
smooth functioning environment. Building collaborative, empowering, and healthy relationships with
clients is critical to the success of this role.

This position helps ensure systems are in place and utilized to keep these facilities operating in a
structured and orderly manner. Shelter Support Staff assist with keeping the shelter spaces clean and
organized and ensure that activities, incidents, and needs of the shelter spaces and clients are
communicated to the appropriate PorchLight team members for assistance and follow - up.

KEY RESPONSIBILITIES

• Build respectful, empowering relationships with shelter clients.
• Help foster and maintain a healthy culture of respect, empowerment, and community where the men can move forward in their goals to achieve stability.
• Communicate necessary guest information to day staff to keep them informed.
• Follow and enforce Shelter Guidelines, Policies, and Procedures with Shelter Guests.
• Support and assist guests with their shelter needs as they arise (ex. questions, concerns, hygiene supplies, cleaning supplies, bedding, food, and more).
• Maintain the safety and security of shelter property and report concerns to supervisor/On - Call or the authorities.
• Work with clients to maintain the grounds, cleaning schedules, and other chores as needed.
• Assist with meals, following food safety protocols.

Founded in 1993, PorchLight is a nonprofit organization helping unhoused men in East King County regain stability through safe shelter and comprehensive support that addresses health, housing, and self-sufficiency.

PorchLight recognizes that the ground we stand on is the traditional territory of the Coast Salish peoples. We honor their past and present connection to this land and are grateful for their stewardship, which continues to inspire our work creating spaces of safety, belonging, and renewal.