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Shelter Supervisor - SoDo

The Salvation Army Southern California

Seattle (WA)

On-site

USD 100,000 - 125,000

Full time

4 days ago
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Job summary

A leading non-profit organization seeks a Shelter Supervisor for their SoDo location in Seattle. The role involves supervising shelter staff, coordinating schedules, and ensuring compliance with operational standards. Ideal candidates will possess a HS diploma, supervisory experience, and a Washington State Driver's License.

Benefits

Paid holidays
Sick time
Medical, vision, and dental insurance
Paid vacation
Retirement Plans

Qualifications

  • Minimum of 1-year experience in public contact/customer service.
  • 1 year of relatable supervisory experience.
  • Washington State Driver's License required.

Responsibilities

  • Supervise Off-Site Shelter Programs staff operational administration.
  • Assist in monitoring and evaluating operational changes.
  • Conduct regular shelter program staff meetings.

Skills

Supervisory skills
Customer service
Conflict resolution
Trauma-Informed Care

Education

HS Diploma or GED

Job description

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Location: SoDo (1039 6th Ave S, Seattle, WA 98134)

Schedule: Sunday-Thursday, 10:00pm - 6:30am

Pay: $26.74/hour

Status: Regular Full-Time/Non-Exempt

The Salvation Army is seeking a Shelter Supervisor to be responsible for all supervisory duties pertaining to our shelters. This will include items such as scheduling, time cards, payroll preparations, ensuring staff trainings are completed as assigned, and helping to coordinate shift adjustments as needed. The Shelter Supervisor will work closely with both employees and clients. Whether ensuring the Standard Operating Procedures are followed or providing administrative support to the Program Manager, this position will receive daily support from the Program Manager.

Duties & Responsibilities

  • Supervise Off-Site Shelter Programs staff operational administration under the Shelter Programs Director's guidance.
  • Demonstrates working knowledge of emergency resources.
  • Assist in monitoring, evaluating, and facilitating operational changes to ensure compliance with policies and regulations.
  • Participate in hiring to ensure adequate coverage of permanent, temporary, and on-call shelter staff.
  • Provide direct supervision and training for staff assigned
  • Attends and participates in all staff meetings.
  • Conduct regular shelter program staff meetings as needed.
  • Ability to conduct and oversee direct client services
  • Provide policy and procedure guidance to subordinate staff
  • Provide supportive care to residents experiencing personal crisis.

Education & Experience

  • HS Diploma or GED
  • Minimum of 1-year experience in public contact/customer service
  • 1 year of relatable supervisory experience
  • Demonstrates skilled training in basic Trauma-Informed Care, Mental Health First Aide, and conflict resolution.
  • Four months successful experience as a Salvation Army Shelter Support Staff (or related experience).
  • Washington State Driver's License required

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation

  • Two weeks annually, accruing from day one, for non-exempt positions.
  • Four weeks annually, accruing from day one, for exempt positions.
  • Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Non-profit Organizations

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