Shelter Staff

The Salvation Army; Cambridge (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Pension Plan

Health insurance

Supplemental insurance

Flexible Spending Accounts

Student loan forgiveness

Job summary

The Salvation Army Cambridge Corps in Cambridge, MA is seeking a Shelter Staff member to provide on-site supervision and support in the city’s shelter program. The role is 40 hours per week and non-exempt, with a pay range of $15.30 to $21.42 per hour, started pay depending on experience.

Responsibilities include monitoring guest activities, enforcing shelter guidelines, coordinating meals and housekeeping, maintaining logs, handling inquiries, and participating in weekly staff meetings.

Qualifications

• Experience in community / residential living preferred
• Good interpersonal skills
• Interest and ability to work with homeless persons and to develop skills necessary for good job performance

Responsibilities

• Provide on-site monitoring of guest activities in the shelter
• Screens guest upon arrival and assess their ability to function within shelter guidelines
• Orient new guests to shelter guidelines
• Monitor all activities within the shelter facility ensuring that all guests adhere to establish rules
• Respond appropriately to needs and requests of shelter guests - Resolve conflicts
• Encourage, support and motivate guests, in order to foster cooperative participation within the shelter community
• Maintain log of events to relay pertinent information to shelter staff
• Field all phone inquiries and make appropriate referrals when necessary
• Implement established procedures for keeping the kitchen, common and sleeping areas clean by supporting volunteer and guest efforts
• Monitor use of laundry and distribution of towels and bedding
• Assist in preparing, serving and clean-up of meals, as needed supervising guest participation
• Maintain inventory of shelter supplies and relay needs to the Program Director
• Participate in weekly staff meetings
• Perform other duties within the scope of the position

Skills

Experience in community / residential

Interpersonal skills

Ability to work with homeless persons

Education

Education not specified

Job description

Overview

The Salvation Army’s Cambridge Corps., is hiring a Shelter Staff and offers excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: vacation and sick time, holidays, and up to 3 personal days.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low-cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Location: 402 Massachusetts Ave., Cambridge, MA

Hours/week: 40 hours per week

Exemption: Non-exempt

Pay Range: $15.30 - $21.42 per hour

*starting pay varies depending on experience and qualifications*

Provide on-site monitoring of guest activities in the shelter

Duties & Responsibilities:

Maintain a Safe and Secure Environment

• Screens guest upon arrival and assess their ability to function within shelter guidelines.
• Orient new guests to shelter guidelines.
• Monitor all activities within the shelter facility ensuring that all guests adhere to establish rules.
• Respond appropriately to needs and requests of shelter guests - Resolve conflicts.
• Encourage, support and motivate guests, in order to foster cooperative participation within the shelter community.
• Maintain log of events to relay pertinent information to shelter staff.
• Field all phone inquiries and make appropriate referrals when necessary.

Maintain clean and orderly environment

• Implement established procedures for keeping the kitchen, common and sleeping areas clean by supporting volunteer and guest efforts.
• Monitor use of laundry and distribution of towels and bedding.
• Assist in preparing, serving and clean-up of meals, as needed supervising guest participation.
• Maintain inventory of shelter supplies and relay needs to the Program Director.

Participate in weekly staff meetings.

Perform other duties within the scope of the position

QUALIFICATIONS

Education Requirements:

Work Experience:

Experience in community / residential living preferred

Other Qualifications:

Interest and ability to work with homeless persons and to develop skills necessary for good job performance

Good interpersonal skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.