Shelter Resident Advocate

White Earth Nation; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

White Earth Nation seeks a qualified candidate to assist with the homeless shelter program operations. The role supervises client safety, oversees daily cleanliness, and aids with meal prep, with responsibility for crisis handling and broader resident services. Evening, weekend, and holiday work is required.

Focus areas include intake/orientation, confidentiality, rule enforcement, de-escalation, crisis management, and safe medication oversight within the shelter environment.

Qualifications

• Must be over age 18 and have a High School Diploma or GED.
• First Aid/CPR certification or able to obtain within three months of employment.
• Must complete Safe Serve training in the first three months.
• Must pass a DHS background check and drug screen as per policy.

Responsibilities

• Provide supervision and care of clients to ensure safety and well-being.
• Conduct client intake and orientation.
• Maintain confidentiality of all residents in accordance with laws.
• Instruct and enforce program rules and behavioral expectations.
• Perform de-escalation techniques and document accordingly.
• Perform crisis assessment, intervention, and management.
• Oversee resident self-administration of medications.
• Conduct exit/discharge and assist with moving residents’ personal property.

Skills

Crisis recognition

De-escalation techniques

Problem solving

Team collaboration

Confidentiality

Education

High School Diploma or GED

First Aid/CPR certification

Safe Serve training

Tools

Microsoft Office

Job description

The White Earth Reservation Tribal Council is currently seeking a qualified candidate who will be responsible for assisting with the operations of the homeless shelter program. The position consists of overseeing client safety, cleaning, and assisting with meal preparation, requires the ability to handle emergency crisis situations that may occur in the shelter and provides a broad range of services, support, advocacy, and mentorship to persons and/or families staying at the shelter. Also responsible for maintaining a safe environment in alignment with the Human Services Division’s homeless program guidelines. This position requires work on evenings, weekends, and holidays.

Position Outcomes:

• Provide supervision and care of clients to ensure safety, well-being, positive outcomes for personal growth.
• Conduct client intake and orientation.
• Maintain strict confidentiality of all residents in accordance with confidentiality laws.
• Instruct and enforce the programs rules and behavioral expectations.
• Perform de-escalation techniques and skills and document accordingly.
• Perform crisis assessment, intervention, and management.
• Perform emergency procedures and administer first aid accordingly. Alert medical professional intervention as necessary.
• Oversee resident’s self-administration of medications.
• Conduct exit/discharge and assist with moving residents’ personal property from the building.
• Performs other duties and responsibilities as required or assigned.

Knowledge, Skills, and Abilities:

• Knowledge of and ability to follow and apply the policies and procedures of the White Earth Tribal Council.
• Knowledge of the demographics, culture, customs, and geography of the Native American Ojibwe culture.
• Knowledge of principles and processes for providing resident services to ensure quality programming,
• Knowledge/understanding of substance use disorder, trauma informed care and mental health symptoms.
• Knowledge of federal laws including Health Insurance Portability Accountability Act (HIPPA), government regulations, federal privacy act and agency rules.
• Skilled in the operation of a personal computer, including related software such as Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Skills in crisis recognition, prevention, and intervention.
• Ability to work cooperatively within a group to make the work of the group successful and effective.
• Ability to recognize, and solve problems in a logical manner, to ensure the safety and wellbeing of residents.

Qualifications:

• Must be over age 18 and have a High School Diploma or GED. Experience in a residential setting preferred.
• Must be First Aid/CPR certified or able to get within three (3) months of employment. Must complete Safe Serve training in the first (3) months.
• Must be free of chemical use for at least six months prior to hire and must sign a statement attesting to that fact and freedom from chemical use problems must be maintained during employment.
• Must pass a DHS background check and pass drug screen at hire and throughout employment according to White Earth HR policy.

EEO with Native Preference
A Drug Free Workplace – Tests for alcohol and illegal drug use may be required prior to and during employment Background Checks performed

P.O. Box 418 | White Earth, Minnesota 56591 | Tel. [phone] | Fax [phone]