Shelter Relief Advocate

KG Workforce Solutions, LLC; Cayce (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

KG Workforce Solutions, LLC seeks a part-time Shelter Relief Advocate to provide supportive services to shelter residents, assess emergency needs, advocate, and refer to community agencies.

You will help maintain a safe, inclusive environment, connect clients with essential resources, and document safety issues accurately, ensuring compassionate, professional interactions daily.

Qualifications

• Experience in shelter services or crisis response is a plus.
• Strong interpersonal and communication skills.
• Ability to document and report accurately.

Responsibilities

• Maintain a safe, inclusive environment for shelter residents.
• Provide resources for basic needs (nutrition, transportation) and document safety issues.
• Maintain regular contact with shelter clients and build professional relationships.
• Carry out shift operational activities and data entry into the client database.
• Demonstrate strong time management and prioritize tasks.
• Navigate crises with survivors and children, providing support.
• Answer service line and provide exceptional customer service to advocates.

Job description

Are you looking for a deeply meaningful and influential job in the human services/social work/psychology field(s)? As Shelter Relief Advocate, you will be responsible and vigilant, helping the community and providing care to shelter resident clients. You must maintain a safe, clean, non-threatening, open, inclusive environment for shelter residents, ensuring needed resources such as (nutritional or transportation) for those in crisis situations. Be a part of the reason why someone improves their livelihood starting today.

Position Summary

Responsible for providing supportive services to shelter resident clients, assessment for those seeking emergency services, advocacy, and referrals to community agencies.

Responsibilities

• Maintain a safe, clean, non-threatening, open, inclusive environment for shelter residents.
• Provide clients with resources to meet their basic, personal, nutritional, and transportation needs, not limited to responding and accurately documenting safety issues in a fair, professional, and consistent manner.
• Maintain frequent contact with shelter clients, while building positive, professional relationships with them.
• Carry out shift operational activities.
• Input direct service and collateral time into client database according to policies and procedures.
• Maintain a strong sense of time management.
• Must feel comfortable navigating crisis situations with survivors and their children.
• Answer service line; provide exceptional customer service to include communication to advocates and on-call emergency response adhering to all procedures in the handbook.

Physical Demands and Work Environment

• Frequent crisis situations and working under stress.
• Light physical labor such as lifting groceries, laundry baskets, and cleaning/making beds.
• Must be able to move about a residential structure.
• Possible exposure to communicable diseases associated with communal living.
• Toleration of moderate to loud noise level.

Schedule

Weekdays (M-F) 5 pm – 10 pmWeekends (Sat & Sun) – 8 am – 8 pmBack-up for night shift (Mon – Th) 10 pm – 8 amBackup for night shift Fri – Sun 8 pm – 8 amBackup is used to relieve full-time staff on vacation, etc. However, it is rarely needed.

Job Type

Part-time

Pay

$13.00 per hour

Work Location

In person