Shelter Operations Lead

Compass Connections; Pelly (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Compass Connections in the United States (Texas) seeks a dedicated shelter services supervisor to oversee daily operations, ensure safety, and support children. The role requires bilingual Spanish/English communication and a high school diploma with preferred coursework in related fields.

You will coordinate activities, maintain records, handle schedules, and implement safety protocols while collaborating with a multidisciplinary team to deliver compassionate care.

Qualifications

• High school diploma is required; an Associate degree is preferred.
• Bilingual (Spanish/English) abilities are essential.
• Experience in shelter or service settings is valued.
• Strong communication and teamwork skills are needed.

Responsibilities

• Meet all federal and state regulatory guidelines and standards applicable to the position.
• Report all serious incidents and daily activities to the Shelter Manager.
• Assist with shift schedules and staff assignments to ensure safety of residents and staff.
• Monitor, coordinate, and delegate daily facility operations tasks during shifts.
• Know procedures for dispensing non-prescription medications when medical staff are not on duty.
• Supervise interactions of service population to promote positive behavior and responsibility in daily routines.
• Plan and supervise activities for children according to the daily schedule.
• Identify routine maintenance needs and report to the Shelter Manager.
• Participate in meetings, trainings, and team decisions.
• Assist in household laundry and cleaning of bedrooms and living areas.
• Maintain records of clothing and personal items in a timely manner.
• Arrange air and ground transportation for residents when needed.
• Work evenings, weekends, and holidays as required by supervisor.
• Implement Compass Connections safety protocols including evacuations in emergencies.
• Maintain professional conduct per employee handbook and dress code.

Skills

Fluent in Spanish and English

Crisis intervention

Team collaboration

Computer literacy

Education

High school diploma

Associate degree (preferred)

Job description

Compass Connections in the United States (Texas) seeks a dedicated shelter services supervisor to oversee daily operations, ensure safety, and support children. The role requires bilingual Spanish/English communication and a high school diploma with preferred coursework in related fields.

You will coordinate activities, maintain records, handle schedules, and implement safety protocols while collaborating with a multidisciplinary team to deliver compassionate care.