Shelter Monitor

Iron County Care & Share; Cedar City (UT); On-site; USD 28,000 - 36,000; Full time

Job summary

Iron County Care & Share seeks a Shelter Monitor to oversee evening and night operations, assist with intake, answer phones, and ensure meals are prepared and served. Responsibilities include maintaining a safe, clean facility, logging client services, and coordinating with supervisors and case managers.

The role requires a High School diploma or GED, basic computer skills, and a compassionate approach to clients experiencing poverty and homelessness.

Qualifications

• Excellent interpersonal skills to manage clients with mental and physical challenges.
• Experience cooking and preparing nutritious meals.
• Working knowledge of computers and email programs; Microsoft 365 preferred.
• Understanding and empathy for those who suffer poverty and homelessness.
• Ability to follow directions from supervisors.
• High School diploma or GED, or equivalent experience.
• General computer literacy and typing skills.

Responsibilities

• Provide emergency shelter coverage and care for clients.
• Prepare meals and maintain kitchen cleanliness.
• Keep facility clean, wash linens, and complete daily chores; maintain records.
• Maintain logs of services and communicate shift notes to the next shift.
• Other duties as assigned by supervisor.

Skills

Interpersonal skills

Cooking

Computer literacy

Empathy for clients

Follow directions

Typing skills

Microsoft 365

Education

High School diploma or GED

Job description

Summary:

The Shelter Monitor is responsible for maintaining the security of the building and clients, answering the phone, admitting clients and completing the intake process during the evening and/or waking clients in the morning (depending on scheduled hours), making and serving breakfast or dinner and sack lunches, and completing daily scheduled chores.

Scope and Impact of Job:

The Shelter Monitor reports directly to the Shelter Supervisor. In case the Shelter Supervisor is not available, the Shelter Monitor will report to the Client Services Manager or Operations Manager. The Shelter Monitor works closely with both the Client Services Manager and case managers to meet the needs of clients. The Shelter Monitor will be evaluated annually by their supervisor.

Hours:

The shelter is open 24 hours per day and 7 days per week.

General Shifts include:

Grave Shift: 12 AM to 8 AM

Day Shift: 8 AM to 4 PM

Swing Shift: 4 PM to 12 AM

*Please note that while we are currently looking for SWING shift personnel, assigned shifts may vary

Required Knowledge and Experience:

The Shelter Monitor must:

• Have excellent interpersonal skills, especially the ability to manage clients experiencing mental and physical challenges
• Have experience cooking and preparing nutritious meals
• Have working knowledge of computers and email programs
• Have an understanding and empathy for those who suffer the conditions of poverty and homelessness
• Have the ability to follow directions from supervisors
• Have a High School diploma or GED, or equivalent experience
• Have general computer literacy & typing skills; knowledge of Microsoft 365 is preferred

The Shelter Monitor is required to:

• Have or be able to get a valid Utah driver's license upon hire
• Have or be able to get a food handler's permit upon hire
• Have or be able to get CPR/First Aid certification upon hire

Primary Responsibilities:

The Shelter Monitor must follow the ICCS Policies and Procedures. The Shelter Monitor is responsible for the emergency shelter coverage, including care of clients, meal preparation, keeping facility clean, washing linens, completing chores and maintaining records of clients.

General responsibilities include:

• Answer phone during work hours and on‑call hours
• Accurately complete intake for all new clients
• Complete all shift responsibilities as defined in ICCS Policy and Procedures; this includes preparing meals, cleaning kitchen after meal period, starting laundry and checking clients in or out of the facility
• Maintain an accurate log of all services provided to clients on a daily basis
• Maintain and communicate notes of events from the shift before to the next shift
• Other duties as assigned by supervisor
• The Shelter Monitor must be able to maintain a professional relationship with all clients.
• Other duties and/or projects as assigned

To be considered for this position:

No phone calls or drop-ins please - we want to be able to give your application and interest our undivided attention.

Iron County Care & Share encourages diversity for all members of our team.

Our organization and mission flourish when inclusion comes first.

ICCS is proud to be an equal opportunity employer.