Shelter Monitor

The Salvation Army USA Western Territory; Bremerton (WA); On-site; USD 25,000 - 40,000; Part time

Job summary

The Salvation Army Bremerton Corps is seeking a Shelter Monitor for part-time, non-exempt evening shifts from 4:30 PM to 9:30 PM. The role involves enforcing shelter rules, admitting clients, distributing bedding, and maintaining a safe environment for residents and staff.

Responsibilities include logging daily activities, coordinating with the Shelter Manager and volunteers, and supporting staff with incident reporting and general operations at the Bremerton, Washington shelter.

Qualifications

• No level of education is required but candidate should understand varied human behaviors.
• Ability to adapt to situations and demonstrate character when interacting with clients who may be homeless.
• Must be a team player committed to helping those in need.
• Able to create a pleasant, friendly atmosphere for participants and staff.
• Ability to document incidents and activities in writing clearly.

Responsibilities

• Staff opening and closing shifts and manage shelter operations.
• Admit clients, issue bedding, and enforce shelter rules.
• Maintain daily shelter log and incident reports.
• Provide a safe, secure environment and diffuse conflicts as they arise.
• Distribute necessities and launder blankets and bedding as needed.
• Support volunteers and participate in scheduled trainings.

Skills

Team player

Calm under pressure

Conflict de-escalation

Written incident reporting

Communication

Education

No formal education required

Understanding of human behavior

Tools

Microsoft Word

Excel

Database applications

Job description

POSITION TITLE: SHELTER MONITOR

DEPARTMENT: BREMERTON CORPS

STATUS: REGULAR NON-EXEMPT, PART TIME

SUPERVISOR: SHELTER MANAGER AND/OR SHIFT SUPERVISOR

SHIFT: 4:30PM - 9:30PM

GENERAL STATEMENT

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.

The Salvation Army is an equal opportunity employer.

Winter Shelter Mission Statement

To provide emergency shelter with a minimum of barriers. The shelter needs to be a safe, inviting place for those in need.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Staffing and scheduling requirements might require the employee to work different shifts as There will be two basic shifts, first (or opening) and second (closing). Requirements for the safety of staff and clients will be the same for each shift worked. There will be different responsibilities between the Opening and Closing shifts.
• The employee will need to follow basic rules of operation as posted by The Salvation Army for clients and staff. This would include, but not be limited to, the admittance of clients into the program for the night, enforcement of what personal items can and cannot come with them into the shelter, the issuing of bedding to each client upon their arrival, general cleaning and maintaining of building and property.
• Perform the outlined tasks for either the opening or closing of the shelter operation for either the opening or closing of the shelter operation for the This would be accomplished by completing the task sheet for the particular shift you have been assigned.
• Abide by The Salvation Army Social Services Code of This would include any appearance of a conflict of interest with program participants and/or volunteers.
• Provide a warm, caring and courteous environment that encourages cooperation, respect and a feeling of community.
• Enter pertinent information of all activities and events in the shelter daily log during your assigned Review previous log entries maintaining a continuity of supervision throughout the shifts.
• Provide all program participants, staff and volunteers with a safe and secure This would include, but not be limited to, regular walkthroughs of the shelter sleeping areas, checking the bathrooms and maintaining a presence in the client areas. Diffuse any conflicts as they arise and communicate with other staff and security any findings or concerns.
• Distribute personal necessities to the clients as needed and as items are available.
• As time permits launder excess blankets, towels and bedding as needed.
• Support volunteers who are assigned during your shift by orientating them to the safety guidelines and responsibilities.
• Attend any and all meetings scheduled by the Shelter Supervisor for training, planning and operation.
• Maintain strict client confidentiality keeping records secure and notifying the Shelter Supervisor of any issues/problems you have become aware of during and after your shift.
• Perform other tasks as necessary as assigned or requested by your supervisor

EDUCATION AND WORK EXPERIENCE

• No level of education is required for this position. However, the employee must be able to demonstrate an understanding of a variety of human behaviors and be able to adapt to any given situation. The employee must be able to show strength of character in the face of homeless men and women who have developed survival and manipulations skills from surviving living on the streets.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Must be able to pass a TSA criminal background check
• Must be a team player committed to the common purpose of assisting those in need
• Must be sensitive and act accordingly to program participants who may be dealing with multiple issues and stresses due to their current living situation
• Must possess the ability to create a pleasant and friendly atmosphere and develop helpful relationships with program participants and other staff and volunteers
• Must be able to diffuse hostile people and situations, maintaining order and calm
• Must possess the ability to describe in writing all incidents and activities in the shelter in a clear and understandable manner in a daily shelter log and incident reports.
• Must be able to describe emergency situations by telephone to emergency responders and supervisory personnel

SOFTWARE-RELATED SKILLS

• Microsoft Word and Excel helpful
• Working knowledge of integrated database applications and ability to use new software programs with basic training.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, kneel, and twist intermittently or continually.
• Ability to grasp, push, and pull objects such as files, bins, and drawers and reaching overhead
• Ability to carry and place sleeping mats, storage carts, and personal possessions in the proper place as needed
• Ability to lift up to 35
• Ability to operate telephone and essential electronic equipment

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Work Schedule / Location: This position is located at our corps in Bremerton, Washington. The schedule is determined by the Shelter Manager.

The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change.

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.