Shelter Medicine & Community Cat Program Associate

SAN-Diego-Humane-Society; San Diego (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Birthday Day Off

Comprehensive benefits package

Job summary

San Diego Humane Society is hiring a full-time Shelter Medicine Associate for our San Diego Campus to support the Community Cat Program and Medical department by delivering exemplary customer service and removing barriers to access to medical care for animals in the community.

You’ll handle administrative tasks, assist with animal handling, and coordinate CCP activities, vaccine clinics, and spay/neuter outreach while upholding the SDHS Way and compassionate care.

Qualifications

• High School graduate or equivalent required.
• One year experience in customer services/guest relations required.
• Bilingual in English and Spanish required.

Responsibilities

• Support the Community Cat Program (CCP) paperwork and scheduling, check-in and discharge, and assist with CCP cat handling and transport.
• Provide support to shelter programs (foster, CSN, post-adopts, SNIPs) including scheduling and coordinating with medical team.
• Provide exemplary customer service and de-escalate guest concerns.
• Process vouchers for veterinary assistance, transport and spay/neuter.

Skills

Customer service

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

San Diego Humane Society is hiring a full-time Shelter Medicine Associate for our San Diego Campus to support the Community Cat Program and Medical department by delivering exemplary customer service and removing barriers to access to medical care for animals in the community.

You’ll handle administrative tasks, assist with animal handling, and coordinate CCP activities, vaccine clinics, and spay/neuter outreach while upholding the SDHS Way and compassionate care.