Shelter Guard Brooklyn

SJ SOLUTIONS SECURITY & PROTECTION SERVICES INC; Brooklyn (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

A security service provider in Brooklyn is seeking individuals to ensure the safety of clients and staff at homeless shelter sites. Responsibilities include monitoring client behavior, controlling access, performing crisis interventions, and completing necessary documentation. Candidates must have a high school diploma or GED, a valid NYS Security Guard License, along with certifications in CPR and Nonviolent Crisis Intervention. Flexibility to work various shifts is essential.

Qualifications

• Prior security experience required.
• Excellent written and verbal communication skills.
• Must be certified in Nonviolent Crisis Intervention (CPI).
• Must possess CPR/First Aid certification within 30 days of employment.
• Narcan training preferred within 30 days of employment.
• Must have a valid NYS Security Guard License.
• Prior security experience is a plus.
• Excellent written and verbal communication skills are necessary.
• Certified in Nonviolent Crisis Intervention (CPI).
• Client sensitivity training.

Responsibilities

• Monitor clients and maintain safety at shelter sites.
• Control access and screen clients and visitors.
• Perform administrative and surveillance duties.
• Respond to emergencies and ensure safety procedures are followed.
• Complete logs and incident reports, and other required documentation.
• Call police, fire department, and other first responders as directed.
• Monitor operations desk, video surveillance, and fire alarm systems.
• Support fire safety, evacuation procedures, and safety of equipment.
• Perform other tasks as assigned.

Skills

Customer service

Crisis intervention

Communication skills

Flexibility

Education

High school diploma or GED

CPR/First Aid certification

Tools

NYS Security Guard License

8 Hour Annual Certificate

F02 Fire Guard License

Narcan training

Smartphone

Job description

Overview

This position is responsible for ensuring the safety and security of all clients, staff, and property at Homeless Shelter sites. The primary objective is to detect, deter, and report all incidents in addition to enforcing facility policies and procedures. This position reports to the Shift Supervisor (Corporal, Sergeant) and Lieutenant (Site Manager) of the Facility.

Responsibilities

• Interact with and monitor clients\' behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing magnascanner / x-ray machine to detect and prevent weapons from entering the site.
• Perform Crisis Intervention to de-escalate potential crisis situations and document all such situations and interventions.
• Make half-hourly rounds throughout the entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Complete Logs, Incident Reports, And All Other Required Documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.
• Must have NYS Security Guard License, and current 8 Hour Annual Certificate (Must have upon hire)
• F02 certificate of fitness- Fire Guard License for Shelters
• CPR/First Aide certification (Must have within 30 days of employment)
• Narcan Trained preferred (Must have within 30 days of employment)
• Working smart phone (Must have upon hire)
• High school diploma or GED
• Prior security experience +
• Excellent written and verbal communication skills are necessary.
• Certified in Nonviolent Crisis Intervention (CPI)+.
• Client sensitivity trained+
• Must be able to work flexible shifts, weekends and overtime if necessary.

Qualifications

• High school diploma or GED
• Prior security experience
• Excellent written and verbal communication skills
• Certified in Nonviolent Crisis Intervention (CPI)+
• CPR/First Aid certification (within 30 days of employment)
• Narcan training preferred (within 30 days of employment)
• F02 certificate of fitness - Fire Guard License for Shelters
• NYS Security Guard License and current 8 Hour Annual Certificate (upon hire)
• Must have a working smartphone
• Flexibility to work variable shifts, weekends, and overtime as necessary