Security (Manhattan)

Care For the Homeless; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Care For the Homeless is seeking a Security role to ensure safety for clients, staff, visitors, and property at the facility. The candidate will report to the Operations Coordinator and Shift Supervisor in their absence.

The role involves door screening, crisis intervention, incident documentation, emergency communications, and coordinating with local responders. Flexibility for shifts including weekends is required.

Qualifications

• Must have NYS Security Guard License and current 8-hour annual Certificate.
• F02 Fire Guard License.

Responsibilities

• Control access at the main entrance by screening all clients and visitors using the magnetometer, x-ray, and other security tools.
• Intervene to de-escalate crisis situations and document all interventions.
• Respond to incidents and complete logs, incident reports, and required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at operations desk.
• Monitor video surveillance and fire alarm systems; ensure safety of people and equipment.
• Provide coverage for the welfare and safety of shelter residents, staff, and volunteers.
• Provide crisis prevention and intervention as needed.
• Complete routine resident and facility checks to identify hazards and risks.
• Record incidents and grievances in logbooks and incident reports.
• Participate in regular fire drills across day, evening, night, and weekend shifts.
• Interact with NYPD, EMS, NYFD as needed for emergency calls.
• Other duties as assigned.

Skills

Interpersonal skills

Effective communication

Crisis de-escalation

Incident reporting

Computer literacy

Education

NYS Security Guard License

F02 Fire Guard License

Job description

Securityis responsible forensuring the safety and security of all clients, staff, visitors, and property around the facility. This position reports to theOperations Coordinatorand the Shift Supervisor intheirabsence.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF SECURITY

• Control access at the main entrance by screening all clients, visitors,utilizingthe magnetometer, x-ray machine to detect and prevent weapons from entering the building.

• Intervene to de-escalate crisis situations and document all such situations and interventions performed.

• Respond to incidents.

• Complete logs, incidentreportsand all other required documentation.

• Make calls to the police, fire department and other first responders as directed.

• Perform administrative duties and receptionist duties atoperationsdesk.

• Monitor the video surveillance cameras and fire prevention detection of alarm notificationsystem.

• Ensure safety of all and security of all equipment.

• Perform other duties as assigned.

• Provide coverage for the general welfare and safety of theshelterresidents, staff, and volunteers.

• Provide crisis prevention and intervention as needed.

• Complete routine resident and facilitychecksto ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.).

• Record incidents and residents’ grievancesappropriate in logbook and on incident report.

• Participate inregular fire drills during day, evening,nightand weekendshiftsensuring that all staff and residents followprocedure.

• Interact with NYPD, EMS, NYFD, and know when it isappropriate tomake emergency calls.

• Other duties as assigned.

EDUCATIONAL REQUIREMENTS OF SECURITY:

• Must have NYS Security Guard License and current 8-hour annual Certificate.

• F02Fire Guard License

EXPERIENCE AND SPECIAL REQUIREMENTS OF SECURITY

• Minimum two years’ experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health and substance abuse issues, and some supervisory experience.

• Must have good interpersonal skills with the ability to communicate effectively both written and oral.

• Ability todeescalate andprevent crisis situations with minimal supervision.

• Must have some computer skills and be able to formulate incident reports.

• Ability to work with clientele that have special needs and aid with respect and compassion.

• Help to foster andto promotea positive and harmonious atmosphere at the shelter.

• Must be able to work flexible shifts, weekends, and overtime if necessary.

Other Duties:

Please note that this job description is not designed to cover orcontaina comprehensive listing of activities,dutiesor responsibilities that arerequired ofthe employee for this job. Duties,responsibilitiesand activities may change at anytimewith or without notice.