Shelter Animal Care Technician

UNAVAILABLE; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Salt Lake County is seeking an Animal Care Assistant to perform basic duties in animal care, caring for kennels and animals with attention to health and safety. The role supports the community by ensuring humane handling and compliance with shelter policies.

The position involves customer interactions regarding adoptions, licensing, lost pets, and related services, and requires accuracy in record-keeping and reporting. Physical work and exposure to animals are expected.

Qualifications

• One year of experience in a customer service environment.
• Experience working with small domestic animals preferred.
• Must pass a verified negative drug test before starting in this position.

Responsibilities

• Cleans, disinfects, and maintains kennels, cages, animal holding areas, clinic, outside runs, laundry, and dishes. Maintains and restocks supplies.
• Monitors animals for signs of illness or unusual behavior. Provides basic first aid, administers medications, ensures an appropriate amount of food and water, and grooms as directed.
• Works with databases to enter and retrieve complex records regarding animals, owners, violations and citations, referrals, and general information. Prepares and updates a variety of reports.
• Assists customers in resolving animal-related issues such as adoptions, lost pets, license renewals and sales, impounds, relinquishments, fee assessments, vaccination/sterilization, animal ordinances, and similar issues.
• Responds to irate, difficult, and distressed customers. Elevates calls/inquiries to supervisor when appropriate.

Skills

Customer service

Animal care

Animal handling

Job description

Salt Lake County is seeking an Animal Care Assistant to perform basic duties in animal care, caring for kennels and animals with attention to health and safety. The role supports the community by ensuring humane handling and compliance with shelter policies.

The position involves customer interactions regarding adoptions, licensing, lost pets, and related services, and requires accuracy in record-keeping and reporting. Physical work and exposure to animals are expected.