Shelf Stocker & Customer Service Associate

Jetro Restaurant Depot; Chicopee (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jetro Restaurant Depot in Massachusetts is seeking a Stocker for the Floor department to stock shelves, assist customers, and keep aisles clean. The role supports HACCP compliance and safety while handling stocking duties and occasional cross-department tasks.

The position emphasizes accurate pricing, inventory rotation, and a clean, organized sales floor. Must be able to lift and stand for long periods and work in a fast-paced environment.

Qualifications

• Ability to communicate with customers, co-workers and supervisors.
• Basic reading and math skills.
• Commitment to company values and strong customer service orientation.

Responsibilities

• Provides prompt, courteous and friendly customer service.
• Removes boxes from pallets and restocks shelves.
• Rotates merchandise to prevent expiration.
• Organizes and front faces items on shelves.
• Inspects to meet HACCP regulations.
• Reviews inventory for rotation to prevent shrinkage.
• Ensures shelf pricing reflects current pricing.
• Maintains cleanliness and safety on the floor.
• Notifies supervisors of low stock.

Skills

Customer service orientation

Communication with customers

Basic reading and math skills

Job description

Jetro Restaurant Depot in Massachusetts is seeking a Stocker for the Floor department to stock shelves, assist customers, and keep aisles clean. The role supports HACCP compliance and safety while handling stocking duties and occasional cross-department tasks.

The position emphasizes accurate pricing, inventory rotation, and a clean, organized sales floor. Must be able to lift and stand for long periods and work in a fast-paced environment.