Shelby Career Fair! Oct 30th - 31st 11AM-3PM

Belk; Shelby (NC); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Belk in Shelby, NC is seeking Seasonal store associates to deliver outstanding customer service and support store operations across Sales, Support, Fragrances, and Store Fulfillment.

As a Seasonal team member, you’ll help customers on the sales floor, assist with transactions, and support behind-the-scenes processes. This role focuses on driving sales, fostering loyalty, and contributing to a positive shopping experience for every guest.

Qualifications

• Customer service mindset with a focus on shopper experience.
• Willingness to learn and adapt to store policies.
• Ability to take ownership of assigned tasks and goals.
• Clear and effective communication with customers and teammates.
• Comfortable using smartphones, tablets, and Windows devices on the sales floor.

Responsabilités

• Own and drive personal goals, store objectives, and daily priorities.
• Greet and assist customers warmly with personalized service.
• Process transactions accurately; handle inquiries, returns, and concerns.
• Assist in store fulfillment, curbside pickup, pricing, and merchandising.
• Keep selling areas neat with signage, fitting rooms, and cleanliness.
• Use training tools; stay informed on products, promos, policies.
• Build positive team culture; share knowledge and celebrate achievements.
• Follow safety, asset protection, and inventory procedures.

Connaissances

Customer service

Communication

Technology familiarity

Flexible schedule

Teamwork

Physical stamina

Attention to detail

Description du poste

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.