SharePoint Systems Analyst - (Norfolk, VA)

Serco; Norfolk (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Job summary

Serco is seeking a SharePoint Systems Analyst to support the CNIC N6 program in Norfolk, VA. The role focuses on managing all SharePoint applications, both on premises and Online, and ensuring secure access and efficient collaboration across portals.

You will design, develop, and implement PowerApps, Power BI, and Power Automate solutions while adhering to DoD policies and enterprise standards. A DoD Secret clearance and IAT II certification are required.

Qualifications

• Active DoD Secret clearance required.
• U.S. Citizenship required.
• Active DoD 8570.01-M IAT Level II certification required.
• High school diploma/GED with 6 years of IT/Cyber/CS related experience or related training.
• Bachelor's degree with 4 years of related experience, or Master's with 2 years.
• Experience with SharePoint administration and development preferred.

Responsibilities

• Configure and enhance search services and scopes for targeted information.
• Maintain CNRMA Fleet Portal and Web systems operational.
• Develop security architecture and manage access for SharePoint portals.
• Troubleshoot SharePoint issues and provide technical support.
• Act as technical lead for web-based technologies and evaluate new products.
• Apply DoD web policies, cybersecurity policies, and information management.

Skills

SharePoint administration

Power Apps

Power BI

Power Automate

Cloud technologies

DoD compliance

Education

Bachelor's degree in IT/CS

Master's degree in IT/CS

High school diploma / GED

Tools

AWS

Azure

AWS CloudFormation

Job description

Position Description & Qualifications

Are you an SharePoint Systems Analyst looking for a place where you can make a difference every day? Serco is the place for you! We have an exciting opportunity supporting the United States Navy and our CNIC N6 program based out of Norfolk, VA.

CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate process or improve transparency for analytics and decision making.

The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.

In this role, you will:

• Configure and enhance search services and scopes to provide targeted information to users.
• Perform all necessary tasks to keep CNRMA Fleet Portal and Web systems operational.
• Develop the security architecture and manage access and permissions for several SharePoint Portals.
• Maintain/enhance and troubleshoot/resolve Sharepoint issues.
• Act as the technical lead for CNRMA in regard to web-based technologies; evaluate new products and their suitability for use in support of CNRMA Web objectives; analyze, evaluate and makes recommendations on projects.
• Utilize knowledge of DoD web policies, cybersecurity policies and regulations along with executing CNRMA Information Management policies and projects.
• Design, develop and implement applications, reports, dashboards and automate workflows using Microsoft PowerApps, Power BI and Power Automate.
• Provide technical support on the CNRMA Portal, US BICES Portal, and other CNRMA Web and external networks to increase productivity and communications, and satisfy mission essential tasks.

To be successful in this role, you will have:

• An active DoD Secret clearance
• U.S Citizenship
• An active DoD 8570.01-M IAT Level II certification
• A high school diploma/GED and minimum 6 years' experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
• Or a Bachelor's degree and minimum 4 years of experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
• Or a Master's degree and minimum 2 years of experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline

Additional desired experience and skills:

• Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail] .