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SharePoint Governance and Corporate IT Support Specialist, Junior
LCG, Inc.
Bethesda (MD)
On-site
USD 70,000 - 80,000
Full time
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Job summary
An established industry player is seeking a motivated Junior SharePoint Governance and IT Support Specialist to join their team. This entry-level position offers a unique opportunity to gain hands-on experience in managing SharePoint Online and providing essential Tier 1 IT support. The ideal candidate will assist in daily platform administration, user onboarding, and troubleshooting common IT issues. With a focus on governance and user support, this role is perfect for someone eager to grow their technical skills while making a positive impact on the organization. Join a collaborative environment where your contributions will help shape effective technology use across the company.
Benefits
Qualifications
- 2-3 years of experience in IT support or SharePoint-related role.
- Basic understanding of SharePoint Online and Microsoft 365 tools.
Responsibilities
- Support SharePoint team with administration tasks and user support.
- Respond to helpdesk tickets related to hardware and software.
Skills
Education
Tools
Job description
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Job Title: SharePoint Governance and Corporate IT Support Specialist, Junior
Onsite Work: 5 Days a Week
Job Summary: LCG is seeking a SharePoint & IT Support Specialist, Junior to assist with maintaining our SharePoint Online environment and providing Tier 1 support for internal IT needs. This entry-level role offers an opportunity to gain hands-on experience in SharePoint governance, user support, and corporate IT operations. The ideal candidate is eager to learn, detail-oriented, and enjoys helping others use technology effectively.
Key Responsibilities
SharePoint Assistance & Governance Support
- Support the SharePoint team with day-to-day platform administration tasks.
- Help monitor site structure, permissions, and document organization.
- Assist in identifying and updating outdated content or broken links.
- Participate in routine audits to help maintain governance and compliance.
- Contribute to updating documentation and Standard Operating Procedures (SOPs).
- Provide basic support for SharePoint and Microsoft 365 tools (Teams, OneDrive, Outlook).
- Assist in onboarding new users and providing guidance on SharePoint basics.
- Record and escalate recurring issues or feedback to senior staff.
- Help maintain user guides and FAQs.
- Respond to basic helpdesk tickets related to hardware, software, account access, and M365 issues.
- Troubleshoot and resolve common problems with support from senior IT staff.
- Document solutions and update knowledge base entries.
- Work closely with Corporate Operations to understand user needs.
- Learn and contribute to improving platform usability and support materials.
- Participate in team discussions to suggest small process improvements.
- 2-3 years of experience in an IT support or SharePoint-related role.
- Associate degree, relevant certification, or equivalent experience preferred.
- Basic understanding of SharePoint Online and Microsoft 365 tools.
- Willingness to learn about governance models, metadata, and user permissions.
- Strong interest in IT support and helping others with technical issues.
- Excellent communication skills and attention to detail.
- Customer-focused mindset with a desire to grow professionally.
The projected compensation range for this position is $70,000 to $80,000 annually benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
- Seniority levelEntry level
- Employment typeFull-time
- Job functionEngineering and Information Technology
- IndustriesIT Services and IT Consulting
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