Senior Technical Application Manager
Experience: 7-10 Years
Duration: 6-12+ Months Contract
Location: 100% Remote
Shift: 12:00 PM 8:30 PM IST
Interview Process: Video Interview
Job Summary
Senior Technical Application Manager with 7-10 years of experience in application management, SQL/database technologies, reporting, business analysis, and document management systems. The role will focus on analyzing business needs, translating requirements into technical/functional solutions, managing application enhancements, supporting users, and optimizing applications and processes.
Key Responsibilities
- Analyze, specify, plan, implement, maintain, and optimize applications, software assets, processes, and technical solutions based on business requirements.
- Continuously monitor developments that may impact applications, processes, and business assets and assess their technical and operational impact.
- Gather, analyze, and translate business requirements into functional/technical specifications, user stories, and acceptance criteria.
- Collaborate with Product Owners and stakeholders to refine and prioritize user stories for Agile sprints.
- Plan and coordinate activities required to deliver application enhancements, projects, and process improvements.
- Manage deliverables throughout the lifecycle, including requirements, development, testing, implementation, documentation, and support.
- Develop and enhance applications using Visual Studio and work with multiple relational database platforms.
- Design, develop, optimize, and troubleshoot SQL queries, database objects, and data-related solutions.
- Work with Oracle, PostgreSQL, SQL Server, and MySQL databases.
- Develop and maintain reports and dashboards using SSRS, Power BI, and Expert Power.
- Configure, maintain, and support document management and workflow solutions using DocuWare, DocuSign, Nintex, MacroView, OneSpan e-sign, and Exact/BPA.
- Support EXACT/BPA invoicing and associated document management processes.
- Work with SharePoint, MI Data Warehouse, and web applications to support business operations.
- Define and execute functional, integration, and user acceptance testing.
- Ensure appropriate technical documentation, procedures, work instructions, and user guidelines are maintained.
- Provide application support to users, troubleshoot operational issues, and monitor application/process performance.
- Identify system problems and shortcomings and recommend and implement approved corrective actions and process improvements.
- Coordinate with technical and business stakeholders to resolve issues and ensure timely delivery.
- Plan and coordinate activities of assigned team members and provide coaching, guidance, and technical support where required.
- Monitor project and operational progress, take corrective actions within assigned authority, and elevate complex/non-standard issues appropriately.
Required Technical Skills
- 7-10 years of relevant experience in Application Management, Technical Analysis, Business Systems, or related roles.
- Bachelor's degree or equivalent experience in Computer Science, Information Management, IT, or a related technical field.
- Strong experience with relational databases:
- Oracle
- PostgreSQL
- SQL Server
- MySQL
- Hands-on experience with Visual Studio for application development and enhancement.
- Experience with reporting and business intelligence tools:
- SSRS
- Power BI
- Expert Power
- Hands-on experience with document management/workflow applications:
- DocuWare
- DocuSign
- Nintex
- MacroView
- OneSpan e-sign
- Exact / EXACT BPA
- Experience with SharePoint, MI Data Warehouse, Web Applications, and SQL.
- Strong experience in business requirements gathering and analysis.
- Ability to create user stories, acceptance criteria, functional specifications, and technical specifications.
- Experience working with Product Owners and Agile/Scrum teams.
- Strong troubleshooting, problem-solving, stakeholder management, and communication skills.