Shared Youth Housing Coordinator

New Avenues for Youth; Portland (ME); On-site; USD 25,000 - 33,000; Full time

Job summary

New Avenues for Youth is seeking an on-site Housing Support Specialist to provide case management and direct youth services at Unity House and New Doors in the Portland area. The role focuses on emotional support, skill-building, conflict resolution, and transition planning for youth in shared housing settings.

Responsibilities include managing day-to-day housing site operations, coordinating meetings, assessing client needs, and building protective factors through trusting relationships.

Qualifications

• Two years of relevant work experience, lived experience, or both.
• One year of experience in a case management role.
• Understanding of substance abuse, mental health, trauma and adolescent development.

Responsibilities

• Provide onsite support at Unity House and New Doors with case management and direct needs support.
• Oversee day-to-day operations of shared housing program sites and maintenance requests.
• Coordinate community meetings and address program rule violations with the Assistant Director of Housing.
• Conduct Initial Assessments to identify issues and determine strengths and needs.

Skills

Case management

Crisis intervention

Cultural competency

CPR trained

Driver's license

Education

Bachelor's degree in social work, psychology or related field

Job description

$21.00 an hour.** **** Full-time; Monday through Friday 9am to 5:30pm**

1220 SW Columbia St, Portland, OR 97201 and other New Avenues locations

Qualifications:

· A minimum of two years of relevant work experience, lived experience, or both. A Bachelor’s degree in social work, psychology or related human services field a plus.

· Minimum of one year of experience in a case management role.

· Understanding of the issues of substance abuse, mental health, trauma, abuse and adolescent development including brain development.

· Experience, ability and commitment to working with sexual minority and culturally diverse staff, participants and community.

· Must have access to an automobile, a valid driver’s license, and active auto insurance on that vehicle.

· Must be willing to be CPR trained and certified

What You’ll Do:

• Provide onsite support at Unity House and New Doors throughout the week for “office hours” which will include case management and support around direct needs, skill building, emotional support, conflict resolution, and transition planning.
• Oversee day to day on-site operations of the shared housing program sites. Ensure processing and management of maintenance requests for shared housing sites. In partnership with youth, provides basic upkeep tasks and cleaning, including room turnover.
• Coordinate all shared housing site community meetings and collaborate with Assistant Director of Housing to develop intentional resolution of program rule violations.
• Conduct Initial Assessments to identify the client’s presenting issues and determine client’s strengths and needs with attention to immediate service provision.
• Develop and maintain professional and trusting relationships with youth that encourage positive social and emotional development. Create and nurture Protective Factors (caring relationships, high expectations, and relevant and meaningful participation) in each youth’s environment, including within the multi-agency team setting.
• Manage crisis by ability to recognize and provide appropriate intervention as needed. Address youth conflict directly and respectfully while avoiding power struggles. Teach and model effective problem solving and conflict negotiation.
• Exhibit flexibility by providing services in non-traditional settings (outside of traditional ‘office’ setting, i.e. the community, cafes, schools, parks, etc.)
• Facilitate youth engagement and self-determination as individuals and within services/resources including resource brokerage, referral, case coordination and advocacy. Make referrals based on appropriate match between youth’s needs and available resources. Provide overall coordination of services to each client. Advocate with referral agencies as needed and when appropriate to facilitate referral for identification of client needs.
• Engage community members in support roles and network various systems/options for youth.