SFR Assistant Community Manager

Westdale Asset Management; DeLand (FL); On-site; Full time

Job summary

Westdale Asset Management is seeking an experienced Assistant Community Manager to oversee customer service and leasing operations at a newly constructed single-family rental community in DeLand, FL. The ideal candidate will have a strong background in property management, excellent communication skills, and a commitment to enhancing resident experiences. This role offers a competitive salary, benefits, and a supportive work environment. Apply now to join this exciting opportunity!

Benefits

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) plan with company match

Flexible spending accounts

Paid vacation, personal/sick time, and holidays

Tuition reimbursement

Credit union

Apartment rental discounts

Qualifications

• 3+ years' experience as assistant manager in property management.
• Excellent bookkeeping and collection skills.
• Strong leasing and organizational skills.

Responsibilities

• Maintain accurate resident records and update daily rents.
• Assist in leasing processes and maintain resident satisfaction.
• Perform light maintenance on homes as needed.

Skills

Customer service

Bookkeeping

Communication

Leasing

Organizational skills

Education

High School Diploma or Equivalent

Florida Real Estate License

College courses in business or real estate

Tools

MS Office suite

Yardi

CRM

Blue Moon

Job description

Rate: $25.00 - $30.00 per hour (Hourly non-exempt position) plus monthly lease bonuses

We are searching for a polished customer service, leasing, and accounting expert for our newly constructed Single-Family Rentalcommunity in DeLand, FL (near Orlando)! As the Assistant Community Manager, you report directly to our Vice President, Single Family Rentals and will be responsible for delivering a high level of customer service during the prospective resident phase and through the end of the residency. In addition to answering any questions on the leasing and application process and maintaining accurate resident accounting records, you will enhance the experience of prospective and current residents by educating them on the features of the homes and communities. This is a perfect opportunity for a proven Assistant Community Manager who wants to show what they can do with a beautiful, newly constructedSingle-Family community. If you are excited to showcase your skills and shine, then what are you waiting for? Apply now!

Requirements

• At least 3 years of experience as an assistant manager in on-site property management (single family or multi-family).
• Computer skills in MS Office suite, Yardi, CRM, Blue Moon, or other similar programs.
• Excellent bookkeeping and collection skills.
• Strong leasing, closing, and organizational skills.
• Excellent verbal and written communication skills.
• High school diploma or equivalent.
• College courses in business or real estate are a plus!
• Florida Real Estate License is a plus!

Responsibilities

• Answering and returning all incoming phone calls, emails, and texts from prospective and current residents.
• Greeting prospective residents, showing homes, and securing leases.
• Maintaining accurate resident records. Updating daily all rents, deposits, and application fees received from residents. Issuing appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
• Ensuring that all bank deposits are made daily, and deposits are keyed into Yardi daily.
• Preparing S.O.D.A.’s in a timely manner so refunds can be prepared within the time frame required.
• Preparing S.O.D.A.’s to be mailed where NO refunds are due. These are to be mailed by certified mail within the time frame required.
• Preparing all computer reports for “End of Month” closing reports.
• Processing Move-Ins and Move-Outs.
• Maintaining resident records and reporting.
• Resolvingresident complaints and assisting with reporting.
• Performing light maintenance on homes as needed, such as rekeying locks, programming garage door openers, changing light bulbs, etc.
• Assisting with marketing and resident satisfaction plans.
• Performing any additional duties or tasks as assigned by the VP of Single-Family Rentals.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

• Medical insurance
• Dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

This is a wonderful opportunity you don’t want to miss! Apply today!

Work Days: Monday – Friday; weekends as needed.
Work Hours: 9:00 am - 6:00 pm
Required License or Certification: Valid Florida driver's license.

Our application process includes criminal background checks and drug screens.

Rate: $25.00 - $30.00 per hour (Hourly non-exempt position) plus monthly lease bonuses

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