SFCC Technical Lead

MillerKnoll, Inc.; Zeeland (MI); On-site; USD 140,000 - 170,000; Full time

Job summary

MillerKnoll, Inc. is seeking an SFCC Technical Lead to serve as the senior technical anchor for our Salesforce Commerce Cloud storefronts, including Herman Miller, Design Within Reach, and Knoll.

You will mentor developers, collaborate with the architect, product owner, and merchandising teams to translate requirements into well-built features. The role requires deep SFCC/SFRA experience, strong React/TypeScript skills, and proven leadership of technical initiatives.

Qualifications

• 5+ years of hands-on Salesforce B2C Commerce (SFCC) development with deep SFRA experience.
• Strong working knowledge of Business Manager and the broader B2C Commerce stack (site configuration, ISML, job scheduling, pipelines/controllers).
• Experience across the full application stack including React, TypeScript and SFRA back end.
• A proven track record of leading technical initiatives and growing/mentoring development teams.
• Able to collaborate and communicate effectively with business stakeholders and product owners.
• Proficiency with git for version control and collaborative development workflows, and familiarity with CI/CD pipelines.

Responsibilities

• Serve as the senior technical resource on day to day development across our SFCC SFRA storefronts, setting patterns and reviewing approach before code is written.
• Partner with the platform architect to translate architectural decisions into implementable plans, and help coordinate feature delivery and maintenance across the team.
• Mentor developers at all levels through code review, pairing, and hands on guidance.
• Own the team's git branching strategy and release process, and help evolve CI/CD pipelines to improve deployment reliability and reduce lead time.
• Monitor storefront performance and lead triage on production issues.
• Work directly with the product owner to translate business requirements into clear, testable acceptance criteria for tickets.
• Write code across the stack, from SFRA controllers to React front end components.
• Support the team's ongoing modernization efforts, including test automation and AI enabled development practices.
• Document technical designs and development processes for the team.
• Assist merchandising and product data teams with Business Manager configuration.

Skills

Salesforce B2C Commerce (SFCC) develop

SFRA

React

TypeScript

Git

CI/CD pipelines

Mentoring/leading teams

Education

Bachelor's Degree in Computer Science or related

SFCC/SFRA certifications (nice to have)

Tools

Playwright

Jest

Vitest

Next.js

Storefront patterns (SCAPI)

Job description

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

As the SFCC Technical Lead, you'll be the senior technical anchor for MillerKnoll's Salesforce Commerce Cloud storefronts, including Herman Miller, Design Within Reach, and Knoll. We're looking for an experienced SFCC engineer who enjoys mentoring other developers as much as writing code, and who can partner closely with our architect, product owner, and merchandising teams to turn requirements into well built features.

Essential Functions

• Serve as the senior technical resource on day to day development across our SFCC SFRA storefronts, setting patterns and reviewing approach before code is written.
• Partner with the platform architect to translate architectural decisions into implementable plans, and help coordinate feature delivery and maintenance across the team.
• Mentor developers at all levels through code review, pairing, and hands on guidance.
• Own the team's git branching strategy and release process, and help evolve CI/CD pipelines to improve deployment reliability and reduce lead time.
• Monitor storefront performance and lead triage on production issues.
• Work directly with the product owner to translate business requirements into clear, testable acceptance criteria for tickets.
• Write code across the stack, from SFRA controllers to React front end components.
• Support the team's ongoing modernization efforts, including test automation and AI enabled development practices.
• Document technical designs and development processes for the team.
• Assist merchandising and product data teams with Business Manager configuration.

Qualifications

Required:

• 5+ years of hands on Salesforce B2C Commerce (SFCC) development, with deep SFRA experience.
• Strong working knowledge of Business Manager and the broader B2C Commerce stack (site configuration, ISML, job scheduling, pipelines/controllers).
• Experience working across the full application stack including React, TypeScript and SFRA back end.
• A proven track record of leading technical initiatives and growing/mentoring development teams.
• Able to collaborate and communicate effectively with business stakeholders and product owners.
• Proficiency with git for version control and collaborative development workflows, and familiarity with CI/CD pipelines.

Desirable

• Exposure to headless/composable commerce patterns (SCAPI, Next.js, Storefront Next).
• Experience with modern test automation (Playwright, Jest, Vitest).
• Familiarity with agentic development optimization, especially with Claude.
• Active within the Salesforce Commerce Cloud developer community.

Education/Experience

• Bachelor's Degree in Computer Science, Information Systems, or relevant academic discipline preferred.
• 5+ years of professional SFCC/SFRA development experience required. Salesforce B2C Commerce certifications nice to have.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We\'re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail] .