Sexy Roman at the W Hotel - Supervisor AM

SEXY ROMAN at W Scottsdale; Scottsdale (AZ); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Employee Dining Benefits

Free meal per shift

Growth & Development opportunities

Job summary

Sexy Roman, situated in the W Hotel in Scottsdale, seeks an AM Restaurant Supervisor to lead breakfast and lunch service with hands-on involvement in daily operations. You will set the tone for the team, uphold service standards, and deliver memorable dining experiences in a vibrant, high-energy Italian concept.

Ideal candidates have 5+ years in fine dining or hotel serving, 2+ years in leadership, and a polished hospitality mindset.

Qualifications

• Minimum of 5 years of fine-dining or hotel serving experience.
• Minimum of 2 years of restaurant or hotel leadership experience.
• Strong attention to detail and guest-focused hospitality.

Responsibilities

• Lead breakfast and lunch service as an AM Restaurant Supervisor.
• Mentor and coach front-of-house team to maintain service standards.
• Oversee daily operations, labor efficiency, and guest experience.
• Ensure proper cash-handling, inventory, and safety procedures.
• Uphold cleanliness, organization, and high-quality food presentation.

Skills

Customer service

Leadership

Communication

Teamwork

Upselling

Adaptability

Education

High school diploma or equivalent

College degree preferred

Tools

POS systems

Job description

SEXY ROMAN

Situated in the W Hotel, Sexy Roman is a provocative modern Italian restaurant offering playfully balances artisanal, hand-crafted Italian cuisine with an electrifying atmosphere to ignite your party and seduce your senses. Alluring cocktails with a table-side martini cart, thoughtfully curated worldly wines, and a vibrant bar will keep the revelry going. Sexy Roman is more than a restaurant it is a big, bold and buzzing experience.

JOIN OUR TEAM IF. . .

You are looking for more than just a job. You enjoy being part of a polished, high-energy restaurant where great hospitality, strong teamwork, and attention to detail come together.

• A fun, vibrant atmosphere.
• A polished, sleek, high-end restaurant environment.
• The opportunity to work alongside talented hospitality professionals and culinary teams.
• A dynamic leadership team that values and celebrates individuality.
• A supportive team and leadership environment where you can grow and contribute.

What You'll Do

As an AM Restaurant Supervisor, you'll help lead breakfast and lunch service while remaining actively involved in the day-to-day operation. This is a hands-on leadership role that combines serving, team development, and operational oversight. You'll help set the tone for the team, maintain service standards, and ensure every guest receives a memorable dining experience.

Restaurant Operations & Guest Experience

• Serve guests during assigned shifts while actively supporting the overall operation.
• Supervise and coordinate employee activities during breakfast and lunch service.
• Remain hands-on throughout service, stepping in wherever needed to support the team and guest experience.
• Reinforce service standards and guest-focused hospitality through pre-shift meetings, team meetings, and ongoing education.
• Partner with the General Manager to align service priorities and ensure managers consistently reinforce team education and development.
• Maintain a positive, energetic restaurant atmosphere by ensuring music, lighting, and temperature are appropriate.
• Ensure every guest feels welcome and receives friendly, responsive, and attentive service.
• Maintain consistency in food quality, preparation, portioning, and presentation.
• Deliver a consistent restaurant concept and guest experience.
• Respond professionally and effectively to challenging situations.
• Provide an elevated level of service, naturally upsell, and create memorable dining experiences.

Team Leadership & Development

• Mentor, coach, and support the front-of-house team.
• Create a motivating work environment built on open communication, teamwork, and enthusiasm.
• Communicate effectively with restaurant leadership and company leaders through email, Slack, and verbal communication.
• Keep the General Manager informed of employee or policy concerns so appropriate and consistent action can be taken.
• Help manage labor hours by encouraging efficiencies and assisting where needed.

Financial & Operational Accountability

• Follow established Standard Operating Procedures, company policies, and training programs.
• Maintain proper cash-handling and reconciliation procedures.
• Prepare required paperwork accurately and on time.
• Inspect received food, beverages, and supplies for quantity and quality.
• Oversee proper product storage, labeling, dating, and inventory levels.
• Ensure equipment is clean and maintained in excellent working conditions through regular inspections.
• Support the overall efficiency and organization of the restaurant.

Safety & Standards

• Prioritize safety by identifying potential hazards and addressing them immediately.
• Maintain high standards for cleanliness, sanitation, food quality, and restaurant appearance.
• Understand and follow all company policies, procedures, standards, specifications, and guidelines.
• Ensure compliance with all applicable federal, state, county, and municipal regulations related to health, safety, and labor requirements.
• Help maintain a safe, organized, and productive working environment.

What You Bring

We're looking for someone who brings energy, professionalism, and a genuine passion for hospitality.

• Fun, enthusiastic, positive, and team-oriented attitude.
• Warm, friendly, and hospitable demeanor with the ability to show empathy and genuine care.
• Hard-working, polished, professional, and detail-oriented with a strong sense of accountability.
• Ability to adapt to the changing needs of a busy restaurant and support the team as needed.
• Elevated, dynamic service style with the ability to naturally upsell and accommodate different guest needs and dining preferences.
• Ability to connect with guests, build lasting relationships, and create memorable dining experiences.
• Strong food and beverage knowledge with an eagerness to continue learning.
• Ability to anticipate and meet guest needs in a timely manner.
• Professional appearance and behavior always.
• Ability to move efficiently and gracefully throughout the dining room while supporting service demands.
• Flexible schedule, including overtime, irregular hours, weekends, special events, and holidays.

Ideal Candidate Will Have

• Minimum of 5 years of fine-dining or hotel serving experience.
• Minimum of 2 years of restaurant or hotel leadership experience.
• Strong customer service skills.
• High school diploma or equivalent vocational training certificate; college degree preferred.
• Strong attention to detail.
• Ability to think clearly, remain calm, and resolve problems using sound judgment.
• Punctual, reliable, and consistent attendance.
• Strong communication skills and the ability to understand and follow written and verbal instructions.
• Ability to manage multiple tasks effectively and meet operational demands.

WE OFFER:

• $26 - $27 per hour
• Employee Dining Benefits
• Free meal per shift
• Growth & Development opportunities

Physical Requirements

The physical requirements listed below are examples of what an AM Restaurant Supervisor may need to perform to carry out the essential functions of the position:

• Ability to frequently exert up to 50 pounds of force when lifting, carrying, pushing, pulling, reaching, stooping, kneeling, or otherwise moving objects.
• Ability to work in both hot and cold environments.
• Ability to remain on your feet for an entire shift.
• Ability to alternate between sitting, walking, and standing for extended periods.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

ALLIANCE HOSPITALITY GROUP

Our Mission

To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

What Makes Us Unique

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.