Sewer and Drain Technician

Mullen Plumbing; Charleston (WV); Hybrid; USD 51,577,000 - 68,770,000; Full time

Benefits offered by this job

Health plan

Vision service plan

Paid holidays

Paid Time Off

Job summary

Mullen Plumbing is seeking a Sewer and Drain Technician to provide residential and commercial drain clearing services, including routine maintenance, emergency work, line locating, and video inspection. You will collaborate with the camera technician to educate customers on diagnosed problems and possible solutions.

Applicants should have 1–3 years of drain cleaning experience, knowledge of drains, and strong communication and mechanical skills.

Qualifications

• 1–3 years of drain cleaning experience (residential/commercial)
• Knowledge of drain and sewer lines
• Experience with cabling/jetting of drain lines
• Experience with sewer camera/video inspection
• Strong communication and customer service skills
• Professional appearance and demeanor
• Ability to work independently
• Strong mechanical skills with hand tools and equipment
• Ability to troubleshoot complex drain issues

Responsibilities

• Clean and clear drains and sewer lines
• Collaborate with camera technician to inform customers about diagnosed problems and options
• Maintain and protect sewer and drain machines and equipment
• Provide excellent customer service and foster business relationships

Skills

Drain cleaning

Camera inspection

Mechanical skills

Independent worker

Customer service

Problem solving

Physical stamina

Time management

Tools

Sewer camera equipment

Jetting equipment

Drain cleaning tools

Job description

The Sewer and Drain Technician will be responsible for providing sewer and drain clearing services to both residential and commercial customers. This includes routine drain maintenance, emergency drain maintenance, line locating and video services.

Duties & Responsibilities

• Clean and clear drains and sewer lines
• Collaborate with the camera technician to pass along all vital information to assistance in educating the customer on the diagnosed problem or problems, and options for the customer’s need.
• Maintain and protect sewer and drain machines and equipment.
• Provide excellent customer service and communication to foster business relationships.

Requirements

• 1-3 years of residential and/or commercial drain cleaning experience, including working knowledge of drain line methods, tools and equipment.
• Knowledge of drain and sewer lines.
• Previous experience with cabling/jetting of drain lines.
• Previous experience with sewer camera/video inspection.
• Effective communication and customer service skills.
• Professional and knowledgeable appearance and demeanor.
• Ability to work independently.
• Strong mechanical skills, including the use of hand tools and sewer and drain cleaning equipment.
• Ability to troubleshoot and diagnose complex drain issues.

Physical Requirements:

• Ability to lift sewer and drain equipment multiple times daily
• Operation of sewer and drain machines.
• Ability to work and drive in various weather conditions.

Additional Requirements:

• Valid driver's license and be able to be insured by the company's insurance.
• Pass a drug screening and background check.
• Ability to meet and maintain productivity, safety and quality requirements.
• Keep company equipment, tools and vehicles in good clean working order.
• Provide your own basic hand tools.
• Available to work M-F from 8:00 am to 4:30 pm or later if necessary.
• Available to participate in a rotating on-call schedule for nights and weekends.

Note:

• This job description provides an overview of the responsibilities and requirements of the Sew and Drain Technician position.

Pay:

• $18.00 to $24.00 an hour, paid weekly
• Health plan
• Vision service plan
• Paid holidays
• Paid Time Off