Seven Sisters Host or Cashier PT

Black Oak Casino Resort; California; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading casino resort as a Seven Sisters Host or Cashier PT. In this role, you'll ensure excellent guest service at a fine dining establishment while managing reservations and providing menu recommendations. Candidates must be at least 18 with relevant experience preferred. Work in a dynamic, fast-paced environment, focusing on guest satisfaction and team collaboration.

Qualifications

• Must complete Food Handler or ServSafe certification.
• Ability to operate point-of-sale system is required.
• Must be able to lift at least 25 pounds.

Responsibilities

• Greeting and seating guests at the restaurant.
• Managing reservation book and assisting with guest conflicts.
• Training staff on service standards and procedures.

Skills

Communication

Guest Service

Knowledge of Spirits/Wine

Education

High school diploma or G.E.D.

Job description

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SUMMARY: Responsible for ensuring the smooth daily operation of the Seven Sisters Restaurant.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Maintains the reservation book for restaurant including receiving calls, checking messages, and assisting walk-ins with special attention to Guest Service Standards.
• Ensures fair and equal flow of seating for Servers and Guests.
• Greets Guests and escorts Guests to their table and presents menus.
• Recommends wine, spirits, and other amenities to Guests.
• Works with the front and back of house staff to ensure Guest meals are produced in accordance with specifications and Guest requests.
• Assists Manager in achieving predetermined objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
• Follows up with Guest (post meal) regarding service and quality.
• Assists in ensuring that all service procedures/standards and safety procedures are followed.
• Uses tact and diplomacy to collect accurate information to resolve Guest conflicts.
• Communicates, leads and directs staff under the direction of the Manager.
• Adjusts ticket transactions such as, splitting and transferring checks in the absence of Seven Sisters Manager.
• Assists in service standards training and practical application.
• Assists with end of month inventory.
• Performs other duties as assigned.
  
  

Qualifications

Mandatory Requirements

• Must be at least 18 years old.
• Must possess a high school diploma, G.E.D. or equivalent.
• Experience in fine dining and/or Food and Beverage preferred.
• Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.
• Must have excellent communication skills with a strong emphasis on guest services.
• Must have ability to effectively interact with internal and external Guests.
• Must have strong knowledge of spirits/wine.
• Must have ability to learn and operate point-of-sale system.
• Must be able to obtain a valid gaming license.
• Must be able to pass a mandatory drug test.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to communicate proficiently in English.
  
  

Physical Demands

• Must be physically able to perform all job requirements.
• Must be able to lift at least 25 pounds and occasionally more with assistance.
  
  

Work Environment

• Must be able to work in a non-smoke free environment.
• Must be able to work in a noisy environment.
• Must be able to work all shifts, weekends, holidays, and special events

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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