Set Up Team Lead (Full Time) - Bell Harbor Conference Center

Columbia Hospitality; Seattle (WA); On-site; Full time

Job summary

A leading hospitality company is seeking a full-time Set Up Team Lead at Bell Harbor International Conference Center. The role focuses on ensuring event readiness and providing high-quality customer service. Ideal candidates will demonstrate strong communication skills, experience in event management, and a commitment to teamwork in a diverse environment.

Benefits

Hourly Pay Range: $24-$26 DOE

Commuter/Parking Allowance

Tip/Tip Pooling Eligible

Get Paid Daily

Paid Time Off & Holiday Pay

Medical, Dental, Vision, Disability, 401K

HSA/FSA Plans with Employer Contribution

Discounts on Lodging, Dining, Spa

Employee Assistance Program

Volunteer Opportunities

Qualifications

• Experience in event space management preferred.
• Ability to prioritize competing deadlines.
• Strong communication and teamwork skills.

Responsibilities

• Ensures event space is prepared and ready for use.
• Works with managers to maintain staffing levels.
• Assists with customer service and resolves issues proactively.

Skills

Multi-tasking

Customer Service

Fluency in English

Education

One-year certificate from college or technical school

Job description

Set Up Team Lead (Full Time) | Bell Harbor International Conference Center and World Trade Center Seattle

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $24-$26 DOE
• Commuter/Parking Allowance
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Ensures event space is walk- through ready.
• Ensures all team members understand Banquet Event Order details as pertains to team for each event
• Provides example through work ethic to team members.
• Works with Operations Managers to ensure proper daily staffing levels, and all property colleagues to provide the highest quality and consistent operation.
• Build and implement opening, handover and closing checklists to ensure cleanliness and organization of the property.
• Accurately forecasts number and types of furniture needed and anticipates the need for additional items
• Enthusiastically sets and clears rooms daily, including moving equipment, boxes and furniture, and washing dishes and glasses used in the meeting rooms.
• Keep water stations stocked and set to standard.
• Ability to follow timelines and a schedule of events.
• Provide and ensure customer service
• Proactively and effectively assists with the resolution ofservice glitches. (E.g. responds immediately, seeks solutions, communicates effectively to all concerned, etc.)
• Attend daily meetings with Operations and Culinary to discuss upcoming events. Keeps set up team advised of events and changes.
• Ensures storage areas and conference rooms are set to their property default setting

The Nitty Gritty:

• One-year certificate from college or technical school; or three to six months related experience and/training; or equivalent combination of education and experience.

• Ability to multi-task and prioritize competing deadlines
• Ability to read, write and speak English fluently

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:

Seattle's premier waterfront conference venue features 18 meeting rooms totaling 100,000 square feet with capacity for up to 6,000 guests. A multiple recipient of the Planners Choice Award from Successful Meetings and Meeting News, Bell Harbor features panoramic views of downtown Seattle and Puget Sound, Northwest-inspired cuisine and complimentary high-speed internet with REAL bandwidth! Bell Harbor is a member of the International Association of Conference Centers (IACC), ensuring a superior meeting experience with state-of-the-art audiovisual, Herman Miller chairs made for comfort, and well-lit meeting space.

Additional venues offered via the Bell Harbor sales team include Smith Cove Cruise Terminal located on Seattle's Magnolia waterfront with over 96,000 square feet of event space perfect for trade shows and large events, and directly adjacent to Bell Harbor the Maritime Event Center, a less traditional space that adds a nautical-themed backdrop to weddings and social events.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.