Servicing Compliance Testing & Validation Auditor

TWO; South Carolina; On-site; USD 70,000 - 100,000; Full time

Job summary

RoundPoint Mortgage Servicing LLC is seeking a vigilant SCTV Auditor to conduct independent loan-level testing and monitoring for compliance with federal, state, and agency guidance, as well as RoundPoint policies.

You will work with the SCTV Lead, Supervisor and Manager to document findings, communicate remediation steps with business lines, and ensure thorough record-keeping in our systems while maintaining regulatory readiness.

Qualifications

• 3+ years mortgage servicing experience.
• Familiarity with MSP and associated systems.
• Experience identifying or evaluating mortgage loan servicing exceptions or control gaps.
• Experience in researching and evaluating complex transactions or issue resolution requiring the use of multiple systems and applications.
• Ability to work collaboratively with others.
• Ability to effectively communicate orally and via written communications.
• Ability to complete assignments independently and meet reporting targets.
• Good time management and organizational skills

Responsibilities

• Perform independent, in-depth, loan-level SCTV testing utilizing the defined testing scripts.
• Evaluate testing results to identify findings that signal process or control weaknesses, gaps, or potential non-conformance with requirements, and document the findings as required in the system of record.
• Review assessment of results with designated testing partner.
• In partnership with SCTV Lead or Supervisor, communicate testing results with the relevant operational line(s) of business to determine the disposition of all findings, whether valid, eliminated or mitigated.
• Ensure that testing results are thoroughly documented within the system of record, including confirming that the testing and tracking systems are updated with required descriptions of testing results, documentation and rationale relative to the disposition of all findings, whether valid, eliminated or mitigated.
• In partnership with SCTV Lead or Supervisor, identify valid exceptions and ensure that they are rated, documented, and reviewed with line of business representatives, and that the disposition is documented within the tracking system.
• In partnership with SCTV Lead or Supervisor, calibrate with operational line of business partners to identify and document evidence of process or control gaps and the actionable remediations, such as with an Issue Tracker ID.
• Where consensus cannot be reached, identify the finding as a compliance gap and partner with SCTV Manager and Servicing Compliance to conduct a gap assessment.
• Support validation testing and risk management by performing discretionary testing as required and reporting the results to SCTV Lead, Supervisor or Manager as directed.
• Maintain an understanding and knowledge of the required audit scope, loan criteria, servicing activity, required systems, documentation, and regulatory requirements to successfully execute SCTV testing.
• Maintain responsibility for meeting RoundPoint’s commitment to compliance.
• Subject to complete other duties as assigned.

Skills

Mortgage servicing

MSP systems

Communication skills

Collaboration

Independent work

Job description

The primary responsibility of the Servicing Compliance and Testing (SCTV)Auditor is to conduct independent and effective testing and monitoring to assess compliance with all applicable requirements, including federal, state, and agency guidance, as well as RoundPoint policies and procedures. The SCTV Auditor is expected to demonstrate a working knowledge of mortgage servicing activities and associated regulatory compliance requirements.

Responsibilities

• Perform independent, in-depth, loan-level SCTV testing utilizing the defined testing scripts. Utilize the appropriate subsystems and applications as needed and leverage guidance from SCTV Lead, Supervisor and Manager as needed.
• Evaluate testing results to identify findings that signal process or control weaknesses, gaps, or potential non-conformance with requirements, and document the findings as required in the system of record. Review assessment of results with designated testing partner.
• In partnership with SCTV Lead or Supervisor, communicate testing results with the relevant operational line(s) of business to determine the disposition of all findings, whether valid, eliminated or mitigated.
• Ensure that testing results are thoroughly documented within the system of record, including confirming that the testing and tracking systems are updated with required descriptions of testing results, documentation and rationale relative to the disposition of all findings, whether valid, eliminated or mitigated.
• In partnership with SCTV Lead or Supervisor, identify valid exceptions and ensure that they are rated, documented, and reviewed with line of business representatives, and that the disposition is documented within the tracking system.
• In partnership with SCTV Lead or Supervisor, calibrate with operational line of business partners to identify and document evidence of process or control gaps and the actionable remediations, such as with an Issue Tracker ID. Where consensus cannot be reached, identify the finding as a compliance gap and partner with SCTV Manager and Servicing Compliance to conduct a gap assessment.
• Support validation testing and risk management by performing discretionary testing as required and reporting the results to SCTV Lead, Supervisor or Manager as directed.
• Maintain an understanding and knowledge of the required audit scope, loan criteria, servicing activity, required systems, documentation, and regulatory requirements to successfully execute SCTV testing.
• Maintain responsibility for meeting RoundPoint’s commitment to compliance.
• Subject to complete other duties as assigned.

Qualifications

Required:

• 3+ years mortgage servicing experience
• Familiarity with MSP and associated systems
• Experience identifying or evaluating mortgage loan servicing exceptions or control gaps.
• Experience in researching and evaluating complex transactions or issue resolution requiring the use of multiple systems and applications.
• Ability to work collaboratively with others.
• Ability to effectively communicate orally and via written communications.
• Ability to complete assignments independently and meet reporting targets.
• Good time management and organizational skills

Desired:

• Thorough knowledge of mortgage servicing activities and associated compliance requirements
• Ability to navigate testing scripts and question trees, interpret requirements and evaluate whether actions taken were appropriate.

• Experience identifying and testing compliance and control related activities.
• Loan audit experience.

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Office Location: Coppell, TX or Fort Mill, SC

Employee Status

• Regular

Travel

• No/Yes