Services Trainer & Technical Writer - Data Center Solutions

nVent; Atlanta (GA); Remote; USD 80,000 - 170,000; Full time

Job summary

An established industry player is seeking a dynamic Technical Trainer to join their team remotely. This role offers the chance to conduct training sessions for key customers on data center products, develop engaging training materials, and provide mentorship. The company fosters a supportive culture that values diversity and offers a comprehensive benefits package. With opportunities for career advancement and a focus on community engagement, this position is ideal for someone looking to make a positive impact while working independently. If you have a passion for technical training and a knack for communication, this role is perfect for you.

Benefits

Comprehensive Benefits Package

401(k) with Company Match

Opportunity for Career Advancement

Supportive Company Culture

Work from Home

Qualifications

• Bachelor's degree or equivalent experience required.
• Validated experience in technical training and writing preferred.

Responsibilities

• Conduct onsite training sessions for customers on data center products.
• Develop training materials and provide technical writing support.

Skills

Technical Training

Technical Writing

Communication Skills

Presentation Skills

Problem-Solving Skills

Organizational Skills

Education

Bachelor's Degree in a Related Field

Job description

Employer Industry: Electrical Solutions and Technology

Why consider this job opportunity:

1. Salary up to $169,300
2. Opportunity for career advancement and growth within a dynamic global company
3. Work 100% remotely from a home office
4. Comprehensive benefits package including medical, dental, and vision plans, as well as a 401(k) with company match
5. Supportive and inclusive company culture that values diversity and community engagement
6. Chance to make a positive impact through training and mentorship of key customers

What to Expect (Job Responsibilities):

1. Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
2. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
3. Provide technical writing, support, and mentorship to customers during installation and maintenance processes
4. Collaborate with sales and customer service teams to identify customer training needs and develop customized training programs
5. Collect and analyze customer feedback to continuously improve training programs and materials

What is Required (Qualifications):

1. Bachelor's degree in a related field or equivalent work experience
2. Validated experience providing technical training and technical writing, preferably in a customer-facing role
3. Excellent communication, presentation, and problem-solving skills
4. Ability to work independently and balance multiple training sessions simultaneously
5. Willingness to travel an average of 10-50% to customer locations as needed; a valid driver's license is required

How to Stand Out (Preferred Qualifications):

1. Experience in a technical training role within the electrical solutions industry
2. Familiarity with data center products and services
3. Strong organizational skills and the ability to manage multiple projects effectively
4. Proficiency in creating engaging training materials and presentations
5. Demonstrated ability to adapt training methods to suit diverse learning styles

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.