Services Technician Sr

Insight Enterprises; Fort Worth (TX); On-site; USD 50,000 - 67,000; Full time

Job summary

Insight Enterprises is hiring a Sr Services Technician for our Fort Worth, TX office. The role is fully onsite with a 6:00 AM - 2:30 PM CST shift, performing hardware configuration, imaging, testing, and servicing of IT devices while following provided work instructions.

Ideal candidates have a Bachelor's degree or 2 years related experience, strong Windows knowledge, and at least one year of hardware troubleshooting. A+ and vendor hardware certs are preferred.

Qualifications

• Bachelor's degree (BA/BS) from four-year college or university or 2 years related experience and/or training; or equivalent combination of education and experience.
• PCs, messaging and server software applications experience required.
• LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.

Responsibilities

• Configure hardware including desktops, laptops, mobile devices, servers.
• Deploy images and customize software based on provided work instructions.
• Identify and troubleshoot system hardware problems.
• Perform Quality Control inspections.
• Join us to unlock growth and opportunities while upskilling and advancing your career.

Skills

Windows OS

Hardware troubleshooting

Imaging knowledge

A+ certification

Scripting basics

Education

Bachelor's degree / 2 years related experience

Tools

Ghost

MDT

SCCM

Job description

Requisition Number: 106213

Sr Services Technician

Location: This role is fully onsite in our Fort Worth, TX office.

Shift: 6:00 AM - 2:30 PM CST

Pay: $28/hr

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

As a Sr Services Technician, you will perform configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration. Along the way, you will get to:

• Configure hardware including desktops, laptops, mobile devices, servers.
• Deploy images and customize software based on provided work instructions.
• Identify and troubleshoot system hardware problems.
• Perform Quality Control inspections.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience. PC’s, messaging and server software applications experience required. LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.
• Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
• Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
• A+ certification and at least one vendor hardware certification required. Minimum of one (1) year bench and/or on-site service technical experience.

What you can expect

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Posting Notes: Fort Worth || Texas (US-TX) || United States (US) || IT Infrastructure & Support || None || US - Fort Worth, TX ||