Services Senior Advisor - Contract Performance Mgmt

bakerhughes; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Work-life balance

Private medical care

Life & disability insurance

Financial programs

Additional benefits

Job summary

Baker Hughes is seeking a Services Senior Advisor - Contract Performance Mgmt. to support a long-term service contract at a major customer site. The role drives project management, planning, and coordination with internal teams to ensure contractual obligations and customer satisfaction.

You will oversee admin and operational policies, monitor performance, and coordinate actions to improve safety, availability and reliability. Strong program management and communication skills are essential.

Qualifications

• Bachelor’s degree from an accredited university.
• 5+ years of contract management experience with a global company.
• Outage execution experience with rotary machinery.
• Strong interpersonal and leadership skills.
• Ability to document, plan, market, and execute programs.

Responsibilities

• Coordinate and support site teams and internal departments to deliver contractual obligations and outages.
• Supervise application of admin, EHS, quality, maintenance and engineering policies and filing systems.
• Assist customer ops in monitoring performance and recommending improvements for safety, availability and reliability.
• Conduct contract reviews, outline activities and performances, plan implementations of actions.
• Provide information on upgrades and coordinate Field Service, Repair Service and delivery.

Skills

Contract management

Outage execution

Interpersonal skills

Leadership

Program management

Education

Bachelor's degree

Job description

Services Senior Advisor - Contract Performance Mgmt.

Driving Contract Excellence, Customer Trust, and Operational Performance

Performance Leadership That Powers Long‑Term Customer Partnerships

Partner with the best

Baker Hughes is a global energy technology company serving the oil and gas sector across more than 120 countries. The Services organization drives growth by building strong customer partnerships and delivering integrated equipment and service solutions. With a focus on digital transformation and energy transition, the team leverages data-driven insights to optimize sales performance and maximize customer value.

Partner with the best.

Fuel your passion

This Services Senior Advisor - Contract Performance Mgmt. role will be supportinga long-term service contract of a major Customer site. You will be responsible for Project Management/ Planning/ Coordinating activities, typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. You will participate in discussions about the future of the business requiring frequent and thorough interaction with other functions.

As a Services Senior Advisor - Contract Performance Mgmt., you will be responsible for:

• Coordinating and supporting Site team (Resident Engineers and Local Staff) Interface with Baker Hughes internal departments, to deliver contractual obligations and to facilitate outage activities coordination
• Supervising the application of admin, EHS, quality, maintenance and engineering policies, procedures and filing the systems to execute Agreement and respond to Owner's inquiries to assure problems identification/resolution
• Assisting customer operation and maintenance staff in monitoring performances of covered units, recommend actions to improve safety, availability and reliability by identifying elements requiring improvement act to address needs
• Conducting contract review meetings, outlining activities and units’ performances (including RCA) Plan and coordinate the implementation of recommended actions due to Technical Information Letters by monitoring technical applicability and execution
• Providing information about latest advancements in upgrades opportunities to Customer, assist in their implementation, update design changes of parts to be installed by coordinating Field Service, Repair Service and delivery

To be successful in this role you will:

• Have a bachelor’s degree from an accredited university or college or equivalent experience.
• Have 5+ years of contract management experience with a global company along with outage execution experience with rotary machinery
• Have good interpersonal skills, inclusive working style and able to effectively interface with all levels of internal organization and external customers
• Have a strong oral and written communication skills. Strong interpersonal and leadership skills. demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Senior Advisor - Contract Performance Mgmt