SERVICES SALES MANAGER (SSM)

Phenom Enterprise Cloud; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Phenom Cloud is seeking a Services Sales Manager (SSM) to join our Pre-Sales practice in a client-facing capacity. You will collaborate with the Sales team to translate client requirements into compelling technical and business narratives and ensure the right solutions are defined for Cornerstone OnDemand and Odoo opportunities.

The SSM will work with Delivery to convert scoped solutions into accurate Statements of Work and act as a trusted advisor during evaluations, driving successful

Qualifications

• 5+ years in pre-sales or solution consulting for HR technology or enterprise SaaS platforms.
• Ability to translate client requirements into technical and business narratives.
• Experience leading RFP/RFI responses and cross-functional collaboration.

Responsibilities

• Partner with Sales to design and present winning solutions for prospects.
• Lead RFP/RFI responses with Delivery and Product teams.
• Translate client requirements into scoped solution designs and SOW estimates.
• Develop tailored prototypes/value propositions for Cornerstone OnDemand and Odoo.
• Guide customers through functional options and industry best practices.

Skills

Pre-sales experience

Solution design

RFP/RFI responses

Stakeholder communication

HR technology

Tools

Cornerstone OnDemand

Odoo

Job description

Become a part of Phenom Cloud and Grow With Us

Create adventures with technology in a creative, challenging and vibrant environment.

SERVICES SALES MANAGER (SSM)

Remote USA (Global coverage) Phenom Cloud

About Us

Phenom Cloud is a partner in enterprise digital transformation. We lead with innovative cloud, business, ERP, and people-centric solutions, crafting groundbreaking strategies from our global innovation hubs to meet your unique needs. Our blend of deep expertise and best practices empowers you to boost performance, drive continuous improvement, and secure lasting results.

Position Summary

Phenom Cloud is seeking a Services Sales Manager (SSM) to join our Pre-Sales practice. In this client-facing role, you will partner with our Sales team to design and present winning solutions for Cornerstone OnDemand and Odoo opportunities, translating client business requirements into compelling technical and business narratives.

The Services Sales Manager (SSM) will also work closely with Delivery to ensure scoped solutions translate cleanly into accurate Statements of Work and will act as a trusted advisor to prospective clients during the evaluation process.

Duties & Responsibilities

• Partner with Sales Team members on discovery calls, product demonstrations, and solution design for prospective clients.
• Lead RFP/RFI responses, including technical and functional sections, working closely with Delivery and Product teams.
• Translate client business requirements into scoped solution designs and support SOW estimation and effort scoping.
• Build and deliver tailored solution prototype/value proposition for Cornerstone OnDemand and Odoo, aligned to each prospect's use case.
• Support competitive positioning and differentiation in active deals, including against SAP SuccessFactors, Workday, and other HCM/LMS platforms.
• Guide prospective customers through functional options thoroughly, using industry expertise to spot gaps and pitfalls in existing processes.
• Collaborate with Delivery on handoff of scoped solutions to ensure accurate expectations at project kick-off.
• Contribute to internal knowledge management, RFP templates, and pre-sales toolkits.
• Drive the discussion towards controlling project scope, timelines, and commercial expectations during the sales cycle.
• Provide functional and technical leadership during the presentation and scoping phases of new business opportunities.
• Maintain up-to-date knowledge of the Cornerstone OnDemand and Odoo product roadmaps and competitive landscape.

Skills & Requirements

• 5 or more years in pre-sales or solution consulting for HR technology or enterprise SaaS platforms, ideally Cornerstone OnDemand or comparable LMS/HCM systems.
• Strong demonstration, presentation, and storytelling skills in front of client stakeholders, from end users to C-suite sponsors.
• Ability to translate business requirements into technical solution designs and rough-order estimates.
• Comfortable working cross-functionally with Sales, Delivery, and Product teams.
• Ability to command a prospective customer's confidence as a subject-matter expert.
• Ability to drive a group discussion toward the best applicable solution by applying in-depth product and industry best practices.
• Strong problem-solving skills, with the ability to analyze requirements logically and identify root causes and gaps.
• Clear, professional, and confident communication style, both written and verbal.
• High level of organizational skill and the ability to manage multiple concurrent opportunities.
• Self-driven with a strong sense of ownership; able to work independently while collaborating effectively in team settings.
• Deep subject-matter expertise in relevant HR technology practice areas (e.g., learning management, talent management).
• Eligible to work in the country of employment.

Highly Desirable

• Cornerstone OnDemand certification(s).
• Experience responding to formal RFP/RFI processes for enterprise clients.
• Familiarity with Odoo or other ERP platforms.
• Additional language skills relevant to target markets.

Benefits

• Competitive salary and compensation package, with performance-related variable pay (bonus).
• Health and retirement benefits aligned to local statutory requirements in the country of employment.
• Generous annual leave plus local public holidays.
• Flexible, remote-first working with occasional client-site attendance.
• Professional development budget and certification support (including Cornerstone and platform certifications).
• A culture of continuous innovation.

Phenom Cloud is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background, ethnicity, gender, age, disability, or sexual orientation.

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