Services Consultant

Unknown; Atlanta (GA); Hybride; USD 85 000 - 130 000; Plein temps

Résumé du poste

Manhattan Associates is looking for a Services Consultant to combine technical aptitude with business and supply chain knowledge. This role involves direct client contact and hands-on software implementations across a range of industries, including consumer goods, food, and retail.

The position requires deploying state-of-the-art warehouse, transportation, RFID, reverse logistics, and labor management systems, with travel up to 50-75%.

Qualifications

• Bachelor of Science degree in Engineering, Computer Science, Supply Chain Management, or related technical degree.
• Hands-on work experience gained through internships, especially supply chain related.
• Exceptional interpersonal and communications skills; interest and aptitude for technology.
• Ability to work autonomously and effectively with executives and staff at all levels.
• Must be able to relocate to Atlanta, GA, and work in a hybrid model.
• Authorized to work without sponsorship now or in the future.

Responsabilités

• Serve as the liaison between clients and our software product development team, supporting implementations and ensuring client satisfaction across industries.
• Understand clients' business requirements and map them to software functionality.
• Configure Manhattan Associates software to meet client requirements.
• Develop and execute test cases for software modifications.
• Manage client relations with business and systems expertise.
• Work on small project teams with other consultants and supply chain software professionals.

Connaissances

Interpersonal communication

Self-motivation

Hybrid work model

Formation

Bachelor of Science in Engineering; Computer Science; Supply Chain Management; or related technical degree

Description du poste

We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

As a Services Consultant, you will have the unique opportunity to combine your technical aptitude, business and supply chain knowledge, and desire for face-to-face client contact in an exciting, software consulting career working directly with our clients, who are some of the country’s leading manufacturers, retailers, and distributors.

Our consultants are our customer’s primary point of contact throughout the implementation of one or more of our supply chain solution software packages, including state-of-the-art warehouse management systems, transportation management systems, RFID, reverse logistics, and labor management systems.

Travel will be up to 50-75%

As a consultant, you will:

• Serve as the liaison between our clients and our software product development team, supporting the implementation of our products and ensuring client satisfaction for our customers across a broad range of industries, including consumer goods, food, government, high-tech/electronics, industrial/wholesale, life sciences, logistics service providers and retail
• Understand the client’s business requirements, matching them to our software’s functionality
• Configure Manhattan Associates software to meet the client’s business requirements
• Develop and execute test cases for software modifications
• Manage client relations by providing business and systems expertise
• Work on small project teams made up of other Consultants and supply chain software professionals

Qualifications:

• Bachelor of Science degree in Engineering; Computer Science; Supply Chain Management; or related technical degree
• “Hands on” work experience gained through internships, especially if supply chain related
• Exceptional interpersonal and communications skills; Interest and aptitude for technology
• Ability to work autonomously and effectively with executives and staff members at all levels in the company
• Self-motivated, industrious and has the ability to juggle multiple projects/tasks simultaneously
• Must be able to relocate to Atlanta, GA. Hybrid work model.
• Must be authorized for employment without sponsorship now or in the future

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.