Services NAM Expert - Maintenance of Equipment (Rolling Stock and Wayside)

ALSTOM Gruppe; Naperville (IL); Remote; USD 115,000 - 182,000; Full time

Job summary

Join a global leader in transport systems as a Services NAM Expert specializing in Maintenance of Equipment. In this role, you'll ensure operational excellence in rolling stock and light rail systems through effective leadership and collaboration across diverse teams. This position not only offers an opportunity to work on cutting-edge projects but also to progress toward a leadership role as a General Manager.

Benefits

Medical HSA/FSA

Dental Coverage

Vision Coverage

401K

Short term and Long Term Disability Benefits

PTO

Qualifications

• Minimum of 12 years of related experience in maintenance or operational roles.
• Strong knowledge of railway safety and operational best practices.
• Proven ability to lead diverse teams effectively.

Responsibilities

• Oversee fleet equipment inspection, repair, and maintenance.
• Drive simplification across North American projects.
• Collaborate closely with cross-functional teams to ensure alignment.

Skills

Communication

Leadership

Adaptability

Education

Degree in engineering, industrial, or a technical discipline

Tools

Microsoft 365 Suite

SAP

Job description

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Services NAM Expert - Maintenance of Equipment (Rolling Stock and Wayside)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time remote Services NAM Expert - Maintenance of Equipment (Rolling Stock and Wayside) in the USA or Canada we’re looking for?

Your future role

Take on a new challenge and apply your expertise in maintenance and operations of rolling stock and light rail systems in a new cutting-edge field. You’ll work alongside collaborative and forward-thinking teammates.
You'll drive operational excellence and ensure the success of both existing and upcoming operations and maintenance projects. Day-to-day, you’ll work closely with teams across the business (Product Line, Service Executive Committee, Bids, Supply Management, Engineering), lead workshops and coaching sessions to enhance performance, and much more.

We’ll look to you for:

Overseeing fleet equipment inspection, repair, and maintenance in accordance with contract requirements, adhering to the highest standards of safety and quality to minimize passenger delays and disruptions for community stakeholders,

Driving simplification and standardization across North American projects, focusing on safety, reliability, availability, and profitability,

Collaborating closely with cross-functional teams, including Product Line, Service Executive Committee, Bids, Supply Management, Engineering, and more, to ensure alignment across business units,

Performing analyses on current maintenance and operational projects to identify areas for improvement and developing strategies for short- and long-term enhancements,

Actively participating in the development and support of bids for new projects, leveraging operational knowledge to influence outcomes,

Managing plans for project optimization, monitoring key performance indicators, and facilitating recovery efforts for challenging projects,

Animating networks with key stakeholders across Operations, Industrial, and Engineering to maintain operational synergies and promote continuous improvement initiatives,

Proactively preparing for the General Manager role by gaining a thorough understanding of all operational aspects and effectively leading project initiatives.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Degree in engineering, industrial, or a technical discipline (Master’s degree preferred),

Minimum of 12 years of related experience in maintenance or operational roles (rolling stock and/or wayside - light rail systems),

Knowledge of railway safety, RAM (Reliability, Availability, and Maintainability) concepts, and operational best practices,

Strong communication skills, including the ability to influence and lead diverse teams effectively,

Familiarity with project management and operational improvement initiatives,

Proficiency in Microsoft 365 Suite, Asset Management, and ERP software (e.g., SAP),

Demonstrated leadership capabilities, with a focus on coaching and mentoring,

Adaptability and resilience in dynamic and changing environments,

• Please note that this is a remote position; however, candidates must reside near one of our sites in the U.S. or Canada and be open to relocate anywhere in Canada or the US for a project in mobilization or to replace a General Manager as necessary, ensuring continuity and stability in operations.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

Work with cutting-edge railway systems, fostering operational excellence in rolling stock and light rail maintenance,

Progress towards a leadership role as a General Manager, contributing strategically to large-scale service projects,

Utilise our inclusive, innovative, and dynamic working environment,

Benefit from our investment in your development, through award-winning learning,

Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.

Compensation and Benefits

• Salary Range: $115,500 - $181,500 DOE
• Medical HSA/FSA, Dental, Vision and 401K
• Short term and Long Term Disability Benefits
• PTO

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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