Services Financial Crimes & Reputational Risk Director for LATAM

Citi; New York (NY); On-site; USD 180,000 - 320,000; Full time

Job summary

Citi is seeking a Services Financial Crimes Risk Director for LATAM to lead risk management for the Services business in the region. The role involves guiding the design and implementation of robust financial crime controls, engaging with regional teams, and driving a proactive risk culture across LATAM.

The director will provide leadership, governance, and escalation for control issues, ensuring compliance with regulations and Citi standards, reporting to the global head of Financial Crime

Qualifications

• 15+ years’ experience in financial crime compliance or risk management.

Responsibilities

• Understand business products and services (payments, custody, digital assets) and related financial crimes controls and processes.
• Provide financial crimes compliance/risk management subject matter expertise to LATAM, ensuring a coherent control environment.
• Assess complex issues, structure solutions, and drive resolution with senior stakeholders.
• Assess Financial Crime (AML, Sanctions, ABC & Fraud) and Reputational Risk across LATAM Services.
• Drive adherence to laws, rules, and internal policies and ensure effective controls.

Skills

Financial crime

Risk management

Sanctions knowledge

Cross-functional collaboration

Communication skills

English proficiency

Regulatory knowledge

Leadership

Project management

Change management

Education

Bachelor’s degree

Master’s degree desirable

ACAMS/ACSS certification

Job description

Services Financial Crimes & Reputational Risk Director for LATAM

Job Req Id:

261002553

Location(s):

Ciudad De Mexico, Ciudad De Mexico, Mexico

Job Type:

On-Site/Resident

Posted:

Oct. 19, 2026

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Job Overview

The Services Financial Crimes Risk team is part of the first line Risk & Controls function and is responsible for ensuring proactive, effective, and sustainable financial crimes risk management within the Services business (globally) which is one of Citi’s five interconnected businesses lines.

The Services Financial Crimes Risk director is a first-line role responsible for supporting the Services businesses in managing and mitigating financial crime risks end-to-end. This role will focus on the LATAM region and will work closely with the local/regional cluster teams responsible for Products, Business Risk, Operations, Technology and Compliance in identifying, assessing and managing emerging risks to ultimately ensure that the control infrastructure addresses them in a meaningful and effective manner.

The Services Financial Crimes & Reputational Risk Director is a hands‑on role and will, among other things, provide guidance, on‑going support, and constructive challenge to the business teams to ensure appropriate & effective controls are introduced and maintained. Further, the Services Financial Crimes Risk & Reputational Risk Director will help establish and maintain a robust Financial Crime control environment and culture across the Services. Developing a proactive control approach the director and their team, assist management in achieving strategic objectives, promoting efficiency, reducing the risk of loss, and helps ensure compliance with corporate policies, procedures, laws, and regulations.

The Services Financial Crimes & Reputational Risk Director will provide leadership, direction, governance, and oversight to ensure that implementation of controls is effective and consistent with Citi standards and applicable law in the LATAM region. The position will report to the Services global head of Financial Crime Risks.

Responsibilities

• Understand business‑owned products and services (payments, BaaS, digital assets, custody, fund services, CC, LMS, trade finance…), as well as corresponding financial crimes‑related controls, and processes (e.g., customer, relationship, and transactional screening).
• Provide financial crimes compliance/risk management subject matter expertise to the Services businesses in LATAM to ensure the design and implementation of a coherent and effective control environment.
• Assess complex issues, structure potential solutions, and drive effective resolution with other senior stakeholders.
• Assess and help manage Financial Crime (AML, Sanctions, ABC & Fraud) as well as Reputational Risk across Services in LATAM
• Assess existing control framework, identify potential compliance gaps.
• Drive execution ensuring compliance with applicable laws, rules, and regulations, as well as effectiveness of the control environment.
• Ensure adequate mapping of risk and processes and clear control ownership.
• Create & maintain a robust partnership with the business heads, operations, technology and the second line of defense.
• Ensure clear and timely escalation of control issues, while assisting their adequate management and internal reporting.
• Drive a consistent and holistic approach to Financial Crimes risk management across Services.
• Ensure early engagement on new business initiatives to ensure timely support of commercial priorities and full adherence to global, regional & local risk management policies and procedures.
• Conduct reviews of financial crimes processes and procedures to ensure that both controls and processes are in keeping with policy and business expectations.
• Assure that controls have been implemented consistently, with appropriate supporting documentation.
• Maintain current knowledge and understanding of product innovation, client needs and of changing regulatory requirements to continuously assess impact and changes needed to existing control environment.
• Serve as an escalation point for issues or emerging from Services in the LATAM region.
• Maintain oversight through review of metrics, monitoring of activity, and tracking of corrective action plans.
• Prepare and provide regular updates to senior management and various governance committees on control issues and/or enhancements.
• Work with other Financial Crime Risk teams to ensure a consistent holistic approach to financial crimes risk management.
• Ensure robust and adequate reporting to senior management.
• Support the timely, robust and coherent response to regulatory inquiries and internal control functions ensuring adequate tracking and recording.
• Lead on significant Financial Crime initiatives within the business ensuring alignment to group policies.
• Assess impact of proposed changes to Financial Crimes policies/procedures/guidelines and work with Compliance to ensure the business operates in line with regulatory requirements.
• Participate actively in several senior management governance forums and produce high‑quality reports and management information.
• Support the Business in internal or external reviews, including managing exam preparation and deliverables.
• Identify opportunities for streamlining processes and implement efficiencies that will lead to enhanced client experience.

Qualifications & skills

• 15+ years’ experience in financial crime compliance or risk management
• Strong understanding of international Sanctions
• Strong professional experience in Financial Services, in Financial Crime Compliance and/or Financial Crime Risk & Controls
• Knowledge and understanding of Payments, Securities, Custody, Digital Assets, Correspondent Banking, Trade, Working Capital, and Liquidity Management products
• Excellent interpersonal skills
• Able to work independently and deliver according to strict timelines and quality standards
• Demonstrated ability and confidence to challenge business management, elevate issues and press for change
• Good oral and written communications skills; must be articulate and persuasive with the judgement and authority to provide insightful commentary to senior stakeholders
• Proficient in English.
• Able to drive change to business practices by working effectively across a global organization
• Self‑starting with the ability to multitask and prioritize
• Proven people and team management skills
• Project management and change capabilities are essential
• Capable of prioritizing and multi‑tasking in a dynamic, fast paced environment
• Demonstrated analytical skills with follow‑up and problem‑solving capability
• Ability to analyze processes and recommend ways to improve quality, controls, and efficiency
• Collaboration and team‑orientation abilities are a must

Education

• Bachelor’s/University degree required, master’s degree desirable
• Financial Crime certification preferred (ACAMS, ACSS etc.)

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

#LI-MC7

Job Family Group:

Risk Management

Job Family:

In-Business Risk

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.

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