Services Coordinator (Program Analyst 2)

Oregon Department of Human Services; Salem (OR); On-site; USD 61,000 - 93,000; Full time

Job summary

The Oregon Department of Human Services is seeking a Services Coordinator (Program Analyst 2) to join the Office of Developmental Disabilities Services (ODDS), Children’s Residential team, in Oregon. This role supports 24-hour residential programs, develops and monitors Individual Service Plans, and collaborates with families and providers to ensure high-quality, coordinated services.

Ideal candidates have strong program coordination experience, knowledge of regulations for DD residential

Qualifications

• Five years of experience coordinating or administering a program related to health, human, social and/or disability services.
• Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or similar related degree will substitute for experience.
• Experience using Outlook, Microsoft Teams, VPN, Zoom.
• Experience communicating clearly and cross culturally in writing, directly or virtually.
• Experience providing support for children in 24-hour residential programs.
• Knowledge of federal/state rules and regulations for Oregon DD residential providers.

Responsibilities

• Designing, developing, and monitoring the implementation of Individual Service Plans.
• Being an active member or a team leader for the Individual Service Plan team.
• Providing oversight, training, and technical assistance to ensure the safety of children and the delivery of contracted services.
• Collaborating with community partners and families to assure overall service coordination for children in 24-hour residential programs.
• Collaborating in the development of new services and supports with current and new 24-hour residential providers.

Skills

Program coordination

Cross-cultural communication

Conflict resolution

Communication

Education

Business/Public Admin or related degree

Tools

Outlook

Microsoft Teams

VPN

Zoom

Job description

Job Details

Initial Posting Date: 10/02/2026
Application Deadline: 10/11/2026
Agency: Department of Human Services
Salary Range: $5,458 - $8,352

Position Title

Services Coordinator (Program Analyst 2)
Position Type: Employee

Job Summary

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits!

We are seeking a Services Coordinator (Program Analyst 2) to join our Office of Developmental Disabilities Services (ODDS), Children’s Residential team. The Office of Developmental Disabilities Services (ODDS) administers state funded programs for persons with developmental disabilities including, but not limited to, planning, resource development, standard setting, budget development, consultation, technical assistance, quality assurance, monitoring, and evaluation. The Children’s Residential Services Program is located within ODDS, Children's Services and Family Supports Section. We develop and provide a flexible, statewide, family-centered model for service delivery to children with developmental disabilities and their families in a manner to maximize quality and equitably utilize state and federal resources. Our service model emphasizes partnership with families, care providers and local and state agencies to develop and provide a service system inclusive of the family and meets the needs of children.

Responsibilities

• Designing, developing, and monitoring the implementation of Individual Service Plans.
• Being an active member or a team leader for the Individual Service Plan team.
• Providing oversight, training, and technical assistance to ensure the safety of children and the delivery of contracted services.
• Collaborating with community partners and families to assure overall service coordination for children in 24-hour residential programs.
• Collaborating in the development of new services and supports with current and new 24-hour residential providers.

Minimum Qualifications

• Five years of experience coordinating or administering a program related to health, human, social and/or disability services.
  Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or similar related degree will substitute for experience based on the following:
  18 months of experience for an associate degree.
  Three (3) years of experience for a bachelor's degree.
  Four (4) years of experience for a master's degree.
  Five (5) years of experience for a doctorate degree.

Essential Attributes

• Experience independently managing your workload and work timelines.
• Experience using conflict resolution, critical thinking, and problem-solving skills.
• Experience communicating clearly and cross culturally in writing, directly or virtually.
• Experience using computer applications such as Outlook, Microsoft Teams, VPN, Zoom.
• Experience providing support for children in 24-hour residential programs.
• Experience in providing oversight, technical assistance, and training to Developmental Disability (DD) 24-hour residential programs.
• Experience that has provided you with knowledge of federal/state rules and regulations for Oregon DD residential providers.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Eligibility and Compliance

The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Location and Working Conditions

Your typical work schedule will be Monday - Friday, 8:00 a.m. - 5:00 p.m. Pacific Standard Time (PST). This position allows for a hybrid work schedule that includes both in-person requirements and remote work. The ability to report to our office in Portland or Salem is required when business or operational needs are dependent on onsite activities. A flexible work schedule is available to ensure services are provided timely. You will travel throughout the state for in-person meetings with families and children. You will have overnight travel, evening and/or weekend work one or more times each month. This position is a mandatory reporter of suspected child abuse and/or neglect and will make appropriate referrals when this has been observed or reported. Employees may be exposed to client complaints related to limited-service funding or denial of eligibility for services. Direct, face to face contact with the children and families in the community, in hospital, and in the family home is required as part of the evaluation, planning and monitoring of services. May be exposed to biohazards and other hazardous physical situations. You will use a computer and an electronic calendar.

Other Information

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

Company Culture and Mission

We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon flies with her own wings.