Services Coordinator - Community & Workforce Services

Roots Community Health; Oakland (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Roots Community Health Center's Workforce Services Coordinator supports workforce and community programs, ensuring structured data tracking and timely reporting to drive service delivery. The role requires strong organizational skills, experience with MS Office/Google Suite, and the ability to work with diverse participants, partners, and staff within a nonprofit setting in Oakland, CA.

You will assist with orientations, timesheet reviews, vendor communications, and recruitment events such as

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• Experience in non-profit or community clinic is preferred.
• Ability to multitask.
• Proficient in MS Office and Google Suite.
• Strong interpersonal communication; ability to work with diverse backgrounds.
• Willingness to work a flexible schedule.
• Valid California Driver License with safe driving record.

Responsibilities

• Participate in pre-enrollment screening of potential Workforce Enterprise applicants.
• Coordinate and conduct agency orientation sessions for new Emancipators, apprentices, and interns.
• Coordinate and conduct Workforce program policy trainings.
• Regularly review participant timesheets to identify and resolve issues for payments.
• Review and maintain participant files to ensure compliance with program requirements.
• Advise supervisors of possible risk management issues promptly.
• Manage documentation and follow-up required for participant corrective action plans.
• Prepare weekly check requests for timely review, approval, and processing.
• Process and report on staffing communications from external partners.
• Verify vendors and facilitate the funds disbursement process.
• Conduct outreach to outside employers to establish work pathways for participants.
• Coordinate monthly Job Fairs.
• Complete all required documentation and reports in a timely fashion.
• Input client information.
• Administrative duties such as filing and telephone calls.
• Attend department and organizational meetings as required.

Skills

Multitask

Interpersonal communication

Diversity engagement

MS Office

Google Suite

Driver's license

Education

High School Diploma

Bachelor's degree

Tools

MS Office

Google Suite

Job description

Position Summary

The Workforce Services Coordinator functions as a member of a team to provide structure to organizational staff and workforce programming to deliver services to the community. Using proficient organizational skills to facilitate effective and efficient data tracking and reporting of all Workforce programs within Social Enterprise.

Duties and Responsibilities

• Participate in pre-enrollment screening of potential Workforce Enterprise applicants.
• Coordinate and conduct agency orientation sessions for all new Emancipators, apprentices, and interns.
• Coordinate and conduct Workforce program policy trainings.
• Regularly review participant timesheets to identify and resolve any issues for payments.
• Review and maintain physical and electronic participant files to ensure compliance to prevailing program requirements.
• Advise supervisors of possible risk management issues in a timely manner.
• Manage documentation and follow-up required for participant corrective action plans.
• Prepare weekly check requests for timely review, approval, and processing.
• Process and report on any staffing related communications from external partners.
• Verifying vendors and developing/facilitating the process to disburse the funds.
• Conduct outreach to outside employers to establish work pathways for participants who complete the Workforce Enterprise programs.
• Coordinate monthly Job Fairs.
• Complete all required documentation and reports in a timely fashion.
• Input client information.
• Administrative duties such as filing, telephone calls, etc.
• Attend department and organizational meetings as required.

Requirements

• High School Diploma required; Bachelor's degree preferred.
• Experience working in non-profit organization, or a community clinic preferred.
• Ability to multitask.
• Proficient in MS Office and Google Suite.
• Ability to work with people from diverse backgrounds, strong interpersonal communication skills.
• Willingness to work a flexible schedule.
• Valid California Driver License with safe driving record.

Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.