Services Assistant - Weitzman Operations & Planning

The University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious institution as a Services Assistant, where you'll support the Weitzman School of Design's operations. This role involves managing audio/visual equipment, distributing mail, and providing essential support for events and classrooms. You'll thrive in a dynamic environment that values teamwork and customer service. With a focus on innovation and excellence, this position offers a unique opportunity to contribute to a world-renowned educational institution. If you're ready to make an impact and enjoy a supportive workplace, this role is perfect for you.

Benefits

Comprehensive Medical, Dental, and Vision Insurance

Tuition Assistance for Employees and Dependents

Generous Retirement Plans

Substantial Leave for Personal and Family Needs

Wellness Programs

Professional Development Resources

Access to Libraries and Athletic Facilities

Flexible Work Hours

Adoption Assistance

Discounts on Arts and Entertainment

Qualifications

• 2-3 years of experience in a relevant field.
• Experience with audio-visual equipment is required.

Responsibilities

• Manage audio/visual equipment for events.
• Troubleshoot mechanical issues and report problems.
• Lift and move heavy objects/materials as needed.

Skills

Audio/Visual Equipment Management

Customer Service

Physical Dexterity

Education

High School Diploma or GED

Tools

Tools for Mechanical Troubleshooting

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic Ivy League school consistently ranks among the top 10 universities in the U.S. News & World Report survey. Penn has 12 highly-regarded schools offering undergraduate, graduate, and continuing education, all influenced by Penn’s interdisciplinary approach to scholarship and learning. Penn has been recognized as one of America’s Best Large Employers in 2023 by Forbes.

Located on a beautiful urban campus, Penn offers a unique working environment in Philadelphia, with access to educational, cultural, and recreational activities. Philadelphia’s rich history, landmarks, cultural offerings, and diverse atmospheres make it an ideal place to work and live.

The university provides a comprehensive benefits package including healthcare, tuition benefits for employees and families, retirement plans, professional development opportunities, wellness programs, and more.

Posted Job Title

Services Assistant - Weitzman Operations & Planning

Job Profile Title

Services Assistant C

Job Description Summary

The Service Assistant supports the Weitzman School of Design’s Operations and Planning/Design and Construction Office. Responsibilities include managing audio/visual equipment, mail and package distribution, assembling materials, troubleshooting mechanical issues, reporting building problems, maintaining makerbot suite, moving heavy objects, supporting events and classrooms, and undertaking project work. Experience with audio/visual equipment is required. The role reports to the Director of Operations and Planning/Design and Construction and requires independence, customer service orientation, proficiency with tools, and the ability to lift up to 50 pounds and occasionally move equipment between 100-500 pounds.

Job Responsibilities

• Perform project work as assigned.
• Troubleshoot mechanical and trades issues, report building problems.
• Support event and classroom AV and furniture needs.
• Distribute mail, packages, and materials.
• Lift and move heavy objects/materials.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED with 2-3 years of experience or equivalent.
• Experience with audio-visual equipment.
• Ability to lift 25-50 pounds frequently.
• Ability to move actively and use tools requiring dexterity.
• Customer service and teamwork skills, able to communicate across organizational levels.
• Basic reading, writing, and performance assessment skills.
• Ability to work overtime on short notice.
• Physical ability to walk, stand, lift, and move equipment up to 500 pounds, including unassisted lifting of 50 pounds.

Please submit a resume to be considered. A cover letter is optional. Upload documents in the “Resume/CV” section of the application.

Job Location

Philadelphia, Pennsylvania

Department / School

School of Design

Pay Range

$18.99 - $23.50 Hourly Rate

Salary offers are based on qualifications, experience, skills, education, and market data, aligned with Penn’s internal and external benchmarks.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered without regard to race, color, sex, sexual orientation, religion, creed, national origin, citizenship status, age, disability, veteran status, or other protected classes.

Special Requirements

Background checks may be required after a conditional offer, tailored to the job’s needs.

University Benefits

• Health, Life, and Flexible Spending Accounts: Comprehensive medical, dental, vision, behavioral health, and life insurance, with pre-tax spending accounts.
• Tuition: Tuition assistance for employees, spouses, and dependents, including other institutions.
• Retirement: Generous plans with various investment options through TIAA and Vanguard.
• Time Away: Substantial leave to support personal and family needs.
• Long-Term Care Insurance: Coverage options with no health proof required for new hires.
• Wellness and Work-life Resources: Programs to support health, family, and work-life balance.
• Professional Development: Resources for career growth.
• University Resources: Access to libraries, athletic facilities, cultural activities, and recreational opportunities.
• Discounts and Services: Discounts on arts, entertainment, transportation, and goods, including special museum and cultural center access.
• Flexible Work Hours: Non-traditional work schedules to promote work-life balance.
• Home Ownership Services: Forgivable loans for home purchases or improvements in West Philadelphia.
• Adoption Assistance: Reimbursement for qualified adoption expenses.

For more information, visit: https://www.hr.upenn.edu/PennHR/benefits-pay