Services and Commodities Procurement Agent Senior

City of Charlotte; Charlotte (NC); On-site; USD 70,000 - 101,000; Full time

Job summary

The City of Charlotte is seeking a Procurement Agent Senior to support the Services and Commodities Procurement Team. This role handles formal and informal procurement, contract administration, and vendor coordination for citywide services and goods.

Reporting to the Services and Commodities Procurement Manager, you will ensure compliance with contracts, manage post‑award activities, and drive best value while collaborating with City Legal, Risk Management, and Internal Audit across departments.

Qualifications

• Requires in-depth knowledge of solicitation and procurement of services, goods and commodities.
• Public procurement purchasing experience is required.
• Excellent critical thinking and problem solving skills.
• Ability to communicate clearly in writing and speech.
• Ability to manage multiple projects with attention to detail.

Responsibilities

• Facilitates procurement and contracting activities from intake to execution.
• Develops solicitation documents and coordinates informal and formal solicitations.
• Coordinates post-solicitation activities including vendor debriefs and award conferences.
• Performs contract administration, monitoring and reporting as required.
• Advises on procurement processes, project planning, and scope development.
• Interfaces with stakeholders to achieve contracting objectives and drive cost savings.

Job description

Department: Contracting and Procurement Department Salary: $70,166.00 - $100,864.19

Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions

SUMMARY

Contracting and Procurement is seeking a Procurement Agent Senior to join the Services and Commodities Procurement Team in support of the acquisition of services, commodities, rolling stock, and heavy equipment at the departmental and citywide levels. This position reports to the Services and Commodities Procurement Manager and is responsible for all aspects of formal and informal procurement and contracting activities for the City of Charlotte, including the acquisition of services, goods, commodities, heavy equipment, and rolling stock. This position will work closely with the Services and Commodities Procurement Manager in coordinating and performing all aspects of procurement and contracting activities, as well as contract management and contract administration tasks for citywide services and commodities contracts. The Services and Commodities Procurement Agent Senior will also assist in ensuring vendor compliance with contract reporting requirements related, but not limited to, utilization and reporting, timely and accurate invoicing, and customer service.

Major Duties and Responsibilities:

• Facilitates procurement and contracting activities from intake to execution for services and commodities.
• Performs all procurement activities with the highest level of integrity, utilizing statutory guidelines, policies, procedures, and best business practices.
• Develops solicitation documents and facilitates informal and formal solicitation processes as required.
• Identifies potential risk areas and devises solutions for risk mitigation by developing a collaborative relationship with City Legal, Risk Management, Internal Audit and other peripheral departments and major stakeholders.
• Coordinates all post-solicitation activities to include vendor notification and debriefing, post-award conferences, as well as managing all dispute resolution and protest issues.
• Prepares all necessary documents for requesting City Council approval for contract award, attends Council meetings for or with requesting departments as official procurement representative.
• Performs contract administration, monitoring and reporting as may be required.
• Provides consultation on activities that impact procurement processes, including contracting decisions, project planning, requirements development, and scope development.
• Interfaces at all organizational levels to accomplish contracting objectives to optimize procurement challenges, implement process improvements, initiate cost savings measures, and secure best value products, solutions, and relationships.
• Performs in-depth research, fact finding, informal requests for information and other due diligence as may be required to support project requirements and contracting strategies.
• Responsible for proactively forecasting and managing all project assignments and keeping systems updated related to project tracking.

Knowledge, Skills & Abilities:

• Requires in-depth knowledge and hands‑on experience with the solicitation and procurement of services, goods and commodities, including project management, solicitation and contract drafting, negotiation, execution, contract administration, and grant requirements.
• Previous public procurement purchasing experience required.
• Excellent critical thinking and problem‑solving skills.
• Ability to clearly communicate thoughts and ideas orally and in writing.
• Ability to manage numerous projects simultaneously.
• Requires knowledge of local, state, federal, cooperative procurement exemptions and contracting methodologies.
• Ability to function with minimal supervision & across multiple procurement disciplines.
• Strong customer service and interpersonal skills with the ability to collaborate, establish, and maintain effective working relationships.
• Attention to detail and accuracy of work.
• Advanced knowledge of MS Office applications.

Preferred Qualifications:

• Bachelor’s Degree and three to five years of related public procurement experience in purchasing a variety of services, products, equipment, materials and supplies.
• Candidates with a strong understanding and experience with solicitations (RFPs, ITBs, RFQs, and RFIs), contract development, negotiation, and management.
• Professional certification(s) (i.e., NIGP-CPP, C.C.M., CLGPO, C.P.M, CPPO, CPPB, and CLGPO) is strongly desired.

Minimum Qualifications:

• Bachelor’s Degree and three years of experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug‑screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol‑free workplace.

When you join the City of Charlotte, you become part of Team Charlotte — a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all. As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us. We are a values‑driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward‑thinking mindset, encouraging curiosity, innovation and continuous improvement. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. Looking for an internship? Explore opportunities on our Internship Career Site and take the first step toward your career with the City of Charlotte.