Services Advisor, OCM & Adoption Services

Davita Inc.; Dallas (TX); Remote; USD 125,000 - 155,000; Full time

Job summary

A leading company is seeking a Services Advisor for Organizational Change Management and Adoption Services. This virtual position focuses on collaborating with sales teams to deliver educational solutions, requiring expertise in methodologies and customer engagement. The role offers competitive salaries and a robust benefits package including medical coverage, 401K matching, and flexible time off.

Benefits

Comprehensive Medical, Dental and Vision

401K with Matching

Flexible Time Off

Corporate Fitness Program

Voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, and Pet Insurance

Qualifications

• Proven experience in sales solution architect role or equivalent OCM delivery experience.
• Experience in sales, scoping, and pricing for Education and Adoption Services.
• Understanding of SCM software implementations, especially in an OCM role.

Responsibilities

• Collaborate with sales teams to develop Education and Adoption Services solutions.
• Prepare proposals, respond to RFPs, and draft SOWs.
• Contribute to thought leadership and new service offerings.

Skills

Sales solution architecture

Sales communication

Presentation skills

Data gathering techniques

Solution scoping

Education

Bachelor's Degree from a 4-year Accredited University

Job description

Job Title: Services Advisor, Organizational Change Management & Adoption Services

Location: Virtual within the US with the ability to travel domestically at 30%

Overview:

Blue Yonder's Education & Adoption Services team is seeking a Services Advisor specific to OCM (Organizational Change Management) and Adoption Services. This position will be responsible for collaborating with Sales Teams, Customers, and other cross-functional stakeholders to help position, sell, solution and scope/price Education and Adoption (OCM & End User Training) Services. This role requires a deep understanding of Education, OCM and End User training professional services offerings and their value propositions to meet customer requirements on technology initiatives and projects. Additionally, it requires expertise in methodologies, techniques and tools to solution, scope and price various proposal options to clients.

What you'll do:

• Partner with sales teams to understand client needs and develop Education and Adoption Services solutions
• Ability to perform data gathering techniques and workshops with clients and other sources to determine requirements and win themes in order to develop solutions
• Ability to present and sell Education and Adoption Services solutions to clients (external and internal ), virtually and in-person, and to participate in client orals, workshops and presentations
• Support the sales process by preparing proposals, responding to RFPs, and drafting SOWs
• Ability to develop and support internal enablement activities and sales campaigns to promote the value and selling of Education and Adoption Services solutions
• Contribute to thought leadership and new offering development for Education and Adoption Services
• Develop OCM and EUT estimating models and tools, and sales collateral to facilitate standardization and efficiency in the sales process
• Evaluate in region implementation sales opportunities to identify Education and Adoption Services opportunities. Including setting a cadence with sales representatives to position Education and Adoption Services solutions on those opportunities
• Regularly report on sales forecast, opportunities and forecast against in region targets for Education and Adoption Services

What we are looking for:

• Proven experience in sales solution architect role supporting the sales of Education and Adoption Services, or equivalent OCM delivery experience with sales responsibilities
• Proven experience in selling, scoping, solutioning and pricing Education and Adoption Services
• Experience on SCM software implementations especially in an OCM role.
• Excellent sales, communication and presentation skills
• Ability to translate complex business and technical requirements into business value proposition
• Bachelor's Degree from 4-year Accredited University

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The salary range for this position is $125,000 - $155,000

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

Comprehensive Medical, Dental and Vision

401K with Matching

Flexible Time Off

Corporate Fitness Program

A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.