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A global tech company is seeking a ServiceNow TPSM Technical Consultant to work remotely within the United States. The ideal candidate will have deep expertise in ServiceNow AI and TPSM, focusing on designing innovative Agentic AI solutions. Responsibilities include mentoring, delivering technical guidance, and collaborating on user stories. Required certifications include CAD, CSA, and CIS credentials.
Our client, a global tech company, are hiring a ServiceNow TPSM Technical Consultant to join the team remotely within the United States. With deep expertise in ServiceNow AI, TPSM (Technology Provider Service Management) and Service Bridge capabilities, the successful candidate will focus on designing and delivering innovative Agentic AI solutions.
Responsibilities
Establish and uphold development best practices for the team.
Mentor and provide advanced technical guidance to Senior Technical Consultants.
Deliver consultative support and expertise during workshops and discovery phases.
Collaborate on the creation and enhancement of user stories.
Execute configurations and implementations aligned with story specifications.
Engage actively in Scrum ceremonies and support agile workflows as required.
Skillset
Must be a U.S. citizen currently residing in the United States.
Demonstrated experience serving as a Principal Technical Consultant within ServiceNow platforms.
Deep expertise and practical experience with ServiceNow AI, TPSM (Technology Provider Service Management) and Service Bridge modules.
Required certifications include CAD (Certified Application Developer), CSA (Certified System Administrator) and a minimum of two CIS (Certified Implementation Specialist) credentials.
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