ServiceNow SPM Developer (Strategic Portfolio Management) - Remote

Saransh Inc; United States; Remote; USD 96,000 - 193,000; Full time

Job summary

Saransh Inc is seeking a highly skilled ServiceNow SPM Developer to design, configure, and enhance Strategic Portfolio Management capabilities on the ServiceNow platform, including AI-assisted development practices.

This remote contract role focuses on implementing Demand Management, PPM, OKRs, and financial planning, building scalable solutions, integrations, dashboards, and workflow automation to improve delivery outcomes.

Qualifications

• 4+ years of ServiceNow development experience.
• 2+ years implementing ServiceNow SPM solutions.
• Experience in Agile delivery environments.
• Experience with enterprise workflow automation and integrations.

Responsibilities

• Configure and customize ServiceNow SPM modules including Demand Management, PPM, Project/Program Management, OKRs and more.
• Develop intake workflows, demand assessment processes, resource forecasting models, and financial tracking.
• Build scalable solutions with Flow Designer, IntegrationHub, UI Builder and custom apps.
• Support upgrades, troubleshooting, and optimization with AI-assisted development.

Skills

ServiceNow SPM

JavaScript

Flow Designer

IntegrationHub

Automation

REST

Tools

Flow Designer

IntegrationHub

UI Builder

Workspace Development

Job description

Role: ServiceNow SPM Developer (Strategic Portfolio Management)

Remote
Job Type: Contract

• We are seeking a highly skilled ServiceNow SPM Developer with extensive experience implementing and supporting Strategic Portfolio Management (SPM) solutions and a strong foundation in the ServiceNow platform. The ideal candidate will be responsible for designing, configuring, developing, and enhancing SPM capabilities while leveraging AI-powered tools and platform innovations to improve delivery efficiency and business outcomes.
• This role requires deep expertise in ServiceNow SPM modules, platform development, integrations, automation, reporting, and modern AI-assisted development practices.

Role: ServiceNow SPM Developer (Strategic Portfolio Management)

Remote
Job Type: Contract

Position Summary

• We are seeking a highly skilled ServiceNow SPM Developer with extensive experience implementing and supporting Strategic Portfolio Management (SPM) solutions and a strong foundation in the ServiceNow platform. The ideal candidate will be responsible for designing, configuring, developing, and enhancing SPM capabilities while leveraging AI-powered tools and platform innovations to improve delivery efficiency and business outcomes.
• This role requires deep expertise in ServiceNow SPM modules, platform development, integrations, automation, reporting, and modern AI-assisted development practices.

Key Responsibilities

ServiceNow SPM Development

• Configure and customize ServiceNow SPM modules, including:
  • Demand Management
  • Project Portfolio Management (PPM)
  • Project Management
  • Program Management
  • Agile Development
  • Resource Management
  • Financial Planning
  • Portfolio Management
  • Strategic Planning Workspace
  • Objectives and Key Results (OKRs)
  • Investment Funding
• Develop and maintain:
  • Intake workflows
  • Demand assessment processes
  • Project and program templates
  • Resource allocation and forecasting models
  • Financial tracking solutions
  • Portfolio health dashboards
• Configure roadmap planning, portfolio hierarchies, funding models, and strategic objectives.
• Support business stakeholders with solution enhancements, troubleshooting, and optimisation initiatives.

ServiceNow Platform Development

• Develop custom solutions using:
  • Business Rules
  • Script Includes
  • Client Scripts
  • UI Policies
  • Data Policies
  • ACLs
  • Scheduled Jobs
  • Flow Designer
  • IntegrationHub
• Build and support:
  • Workspaces
  • UI Builder Pages
  • Service Portal Components
  • Custom Applications
• Develop scalable and maintainable solutions following ServiceNow best practices.
• Participate in platform upgrades and instance health improvement initiatives.

AI And Innovation Responsibilities

• Leverage ServiceNow AI capabilities including:
  • Now Assist
  • Generative AI
  • AI Search
  • Predictive Intelligence
  • Virtual Agent
• Utilize AI-assisted development to accelerate:
  • Requirement analysis
  • Story creation
  • Code generation
  • Unit testing
  • Documentation
• Identify opportunities to automate manual portfolio and project management activities using AI-driven solutions.
• Support implementation of AI-powered project summarization, risk identification, forecasting, and recommendation engines.

Required Qualifications Experience

• 4+ years of ServiceNow development experience.
• 2+ years of hands‑on experience implementing ServiceNow SPM solutions.
• Experience working in Agile delivery environments.
• Experience with enterprise workflow automation and integrations.

Technical Skills ServiceNow SPM

• Demand Management
• Project Portfolio Management (PPM)
• Resource Management
• Financial Planning
• Agile Development
• Portfolio Management
• Strategic Planning
• OKR Management
• Roadmap Planning

ServiceNow Development

• JavaScript
• Glide APIs
• Flow Designer
• IntegrationHub
• Script Includes
• Business Rules
• Client Scripts
• UI Policies
• ACLs
• UI Builder
• Workspace Development

Integrations

• REST
• SOAP
• JSON
• Web Services
• MID Server

Reporting

• ServiceNow Reporting
• Performance Analytics
• Dashboard Development
• KPI Configuration

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist Strategic Portfolio Management

AI Persona / Future Ready Expectations

The ideal candidate should demonstrate an AI-First ServiceNow Developer mindset:

• Uses AI tools to improve development productivity and code quality.
• Leverages Generative AI for design, documentation, testing, and troubleshooting.
• Builds intelligent workflow solutions using Now Assist and AI capabilities.
• Understands Agentic AI concepts and ServiceNow's AI roadmap.
• Promotes responsible AI adoption with proper governance and human oversight.
• Continuously explores innovative ways to improve business processes through AI and automation.