ServiceNow Solutions Architect

Servos; United States; Remote; USD 125,000 - 187,000; Full time

Job summary

A leading company in IT services is seeking a Solutions Architect to drive innovation on the ServiceNow platform. This remote position requires a highly experienced consultant with a strong background in ServiceNow implementations and a passion for client-centric solutions. Join a collaborative team dedicated to excellence and enjoy a family-first culture with benefits including unlimited PTO and health coverage.

Benefits

Unlimited PTO after first year

Health benefits with free coverage

401k match

Training opportunities and certifications

Qualifications

• 6+ years of experience in ServiceNow architecture, development, and integration.
• Strong communication and presentation skills.
• Experience with ServiceNow's Customer Service Management and Field Service Management.

Responsibilities

• Lead architectural direction and support development teams on ServiceNow projects.
• Engage with executive clients as the primary technical contact.
• Provide expert-level support and mentoring to implementation teams.

Skills

ServiceNow architecture

ServiceNow development

Integration skills

Client-centric communication

Education

ServiceNow Certified System Administrator

Certified Implementation Specialist for CSM

Certified Application Developer

Job description

Direct message the job poster from Servos

Recruiting Lead at Servos, ServiceNow Elite Partner

ServiceNow Solutions Architect

Location: Wherever you are (Remote)

Does solving problems using technology motivate you? Do you thrive working on a collaborative remote team with a visionary and think-tank feel? Are you someone with a startup mentality who’s looking to join other work hard, play hard ServiceNow innovators?

Servos is looking for a Solutions Architect to help us drive innovation on the ServiceNow platform!

We Are

• A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)
• A virtual team throughout the United States with headquarters in Virginia
• Devoted to doing the right thing for our clients and team by leading with a human-first culture
• An experienced team of consultants who are dedicated to having fun and adding value
• Open minded and always welcoming new ideas and approaches

You Are

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations
• Packing at least 6 years of ServiceNow architecture, development, and integration experience
• Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
• Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects
• A mentor and advisor to technical consultants and clients
• Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships
• A ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD)
• Passionate about doing the right thing, no matter how many times it takes
• An adventurer who wouldn’t mind traveling up to 20% of the time

What You’ll Do

• Engage as a primary architect on projects to set architectural direction and lead/support the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.
• Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
• Be responsible for front to end solution being delivered on the ServiceNow platform
• Develop a keen understanding of the solutions we implement and our customer’s business
• Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
• Support business development and pre-sales activities as the technical lead / architect
• Provide expert level support and technical mentoring to implementation team
• Respond to Request for Information/Proposal documents
• Be an expert in ServiceNow best practices and the products we implement

What We Offer

• A family first culture with unlimited PTO after your first year
• Health benefits with free coverage for you and competitive rates for your family
• 401k match and a variety of other benefits
• An investment in your continued growth and development with training opportunities and certifications
• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Project Management, and Consulting

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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