ServiceNow Solutions Architect

Cloud Analytics Technologies, LLC; Atlanta (GA); On-site; USD 150,000 - 190,000; Full time

Job summary

Cloud Analytics Technologies is seeking a Senior ServiceNow Architect to lead the architectural design and roadmap for the ServiceNow platform across ITSM, ITOM, HRSD, SecOps, and CMDB. You will translate business requirements into scalable technical solutions and serve as the primary liaison for architecture, integrations, and data strategy.

The role emphasizes enforcing governance, standards, and best practices, overseeing deployment, and guiding CMDB, discovery, and service mapping

Qualifications

• Lead the architectural design and roadmap for the ServiceNow platform including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules.
• Translate business requirements into scalable and secure technical solutions aligned with enterprise standards.
• Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy.

Responsibilities

• Establish and enforce platform governance, development standards, and best practices.
• Oversee the configuration, customization, and deployment of ServiceNow applications.
• Review and validate solutions to ensure adherence to architectural guidelines.
• Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives.
• Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks.
• Conduct platform performance reviews and ensure system reliability, scalability, and security.
• Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators.
• Stay updated on ServiceNow releases and platform best practices.

Skills

ServiceNow Architecture

Platform governance

Integrations

Data modeling

MID Server

APIs & web services

Performance & reliability

Technical leadership

Education

Bachelor's degree in Computer Science

Tools

ServiceNow Platform

Job description

• Lead the architectural design and roadmap for the ServiceNow platform-including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules.
• Translate business requirements into scalable and secure technical solutions aligned with enterprise standards.
• Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy.
• Establish and enforce platform governance, development standards, and best practices.
• Oversee the configuration, customization, and deployment of ServiceNow applications.
• Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines.
• Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives.
• Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks.
• Conduct platform performance reviews and ensure system reliability, scalability, and security.
• Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators.
• Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices.

CLOUD ANALYTICS TECHNOLOGIES is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. CLOUD ANALYTICS TECHNOLOGIES will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will CLOUD ANALYTICS TECHNOLOGIES require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

Equal Opportunity Employer

CLOUD ANALYTICS TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. CLOUD ANALYTICS TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will CLOUD ANALYTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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