ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote Position

NTT DATA; Plano (TX); Remote; USD 59,000 - 70,000; Full time

Job summary

A leading company in healthcare services is seeking a dedicated professional to provide support to patients and manage records. This role offers the opportunity to work remotely with flexible scheduling and a comprehensive benefits package. Candidates will engage with healthcare professionals to enhance patient care and ensure compliance with regulations. If you have a strong background in healthcare and excellent communication skills, this could be the perfect opportunity for you.

Benefits

Comprehensive benefits package

Career advancement opportunities

Flexible scheduling options

Qualifications

• Minimum of 3 years of experience in a healthcare-related position.
• High School Diploma or equivalent; additional certifications in healthcare preferred.

Responsibilities

• Provide support to patients through effective communication and problem-solving.
• Assist in the management of patient records and ensure compliance with healthcare regulations.
• Conduct outreach to patients for follow-ups and feedback on services.

Skills

Communication

Problem Solving

Organizational Skills

Multitasking

Education

High School Diploma

Tools

EHR Systems

Microsoft Office

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $70,000
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible scheduling options
- Comprehensive benefits package including health, dental, and retirement plans
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and outcomes

What to Expect (Job Responsibilities):
- Provide support to patients through effective communication and problem-solving
- Assist in the management of patient records and ensure compliance with healthcare regulations
- Coordinate with healthcare professionals to facilitate patient care and services
- Conduct outreach to patients for follow-ups and feedback on services
- Maintain accurate documentation and reporting for patient interactions

What is Required (Qualifications):
- Minimum of 3 years of experience in a healthcare-related position
- High School Diploma or equivalent; additional certifications in healthcare preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Proficient in using electronic health record (EHR) systems and Microsoft Office

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the healthcare industry
- Familiarity with medical terminology and healthcare compliance standards
- Bilingual abilities in English and Spanish or other languages
- Previous experience with patient outreach and engagement strategies

#HealthcareServices #PatientCare #RemoteWork #CareerOpportunity #CompetitivePay

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