ServiceNow Product Owner

Leidos; Oregon; Ibrido; USD 73.000 - 133.000; Tempo pieno

Descrizione del lavoro

Leidos is seeking a ServiceNow Product Owner to lead the development of our ServiceNow platform in a fully remote role based in the United States. You will partner with the Scrum Master to drive agile practices while defining user stories, acceptance criteria, and backlog items aligned to business needs.

The role requires strong stakeholder communication, backlog management, and a solid understanding of the ServiceNow suite and AI-enabled capabilities such as NowAssist and AI Control Tower.

Competenze

• Bachelor's degree and 4+ years of relevant experience; additional years may be substituted for degree.
• Experience managing a backlog or equivalent prioritization function.
• Excellent stakeholder communication and requirements-gathering skills.
• Familiarity with the ServiceNow platform and its capabilities.
• Strong background in Agile development.
• Must be a US Citizen.

Mansioni

• Own and prioritize the day-to-day ServiceNow product backlog based on business value.
• Serve as the primary point of contact for business stakeholders and customer requests.
• Define user stories and acceptance criteria; ensure backlog items are ready for development.
• Partner with the Scrum Master to maintain sprint readiness and backlog health.
• Represent the business in sprint reviews and demos; gather and incorporate feedback.
• Review and validate AI-generated meeting summaries and requirements for accuracy before they enter the backlog.
• Report on delivered value and backlog progress to the team and stakeholders.
• Escalate competing priorities across product areas to ServiceNow platform leadership.

Conoscenze

Backlog management

Stakeholder communication

ServiceNow

Agile development

Formazione

Bachelor's degree

Strumenti

ServiceNow platform

Descrizione del lavoro

The Leidos Chief Data & Analytics Office (CDAO) is seeking a ServiceNow Product Ownder; this position will allow for full time telework from any U.S. based location.

POSITION SUMMARY

This is an opportunity to partner with our Scum Master to establish an Agile development practice for our ServiceNow team as we expand our platform capabilities as we expand its capabilities with EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support Agent.

PRIMARY RESPONSBILITIES

• Own and prioritize the day-to-day ServiceNow product backlog based on business value.
• Serve as the primary point of contact for business stakeholders and customer requests.
• Define user stories and acceptance criteria; ensure backlog items are ready for development.
• Partner with the Scrum Master to maintain sprint readiness and backlog health.
• Represent the business in sprint reviews and demos; gather and incorporate feedback.
• Review and validate AI-generated meeting summaries and requirements for accuracy before they enter the backlog.
• Report on delivered value and backlog progress to the team and stakeholders.
• Escalate competing priorities across product areas to ServiceNow platform leadership.

BASIC QUALIFICATIONS

• Bachelor's degree and 4+years of relevant experience; additional years of experience may be substituted in lieu of a degree.
• Experience managing a backlog or an equivalent prioritization and requirements function.
• Excellent stakeholder communication and requirements-gathering skills.
• Familiarity with the ServiceNow platform and its capabilities.
• Strong background in Agile development.
• Must be a US Citizen.

PREFERRED QUALIFICATIONS

• Certified Scrum Product Owner (CSPO) or equivalent.
• ServiceNow Certified System Administrator (CSA).
• Experience with ServiceNow modules ITOM, HAM, SAM, CSM, HRSD, AICT.
• Experience rolling out AI capabilities especially ServiceNow NowAssist.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Pay Range

Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.